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Administration Assistant

4 months ago

Hook, United Kingdom Nexo Recruitment Ltd Full time

We have an excellent opportunity for a Permanent Admin assistant to work for a family run specialist construction business who are the market leader in their specialist field, based just off Junction 5 M3. 25 hours per week full training given. The role would work well during school hours.

**Summary of Role**
- To receive, assess and process relevant information accurately using company software and tools.
- Any other administrative duties as appointed by the Senior Contract Administrator\Directors\Operations Manager.

**Main Responsibilities**
- On receipt of orders set up digital project files with all relevant information ready for handover to project management team.
- Complete credit checks on current and new customers.
- Complete domestic reverse charge checks for each order, obtain and archive relevant information.
- Process order confirmation, issuing T&C’s, RAMS, O&M’s COSHH, risk assessments, PQQ’s etc
- Support project managers with scheduling of works by updating Board Diary as and when required.
- Raise material picklists as and when requested to do so by project managers.
- Provide support with keeping the orderbook spreadsheet up to date, maintaining accurate records of what works have been completed, number of labour days used, number of visits, number of rooms etc.
- Collate all operative and sub-contractor paperwork and photos ensuring they’re archived within the correct electronic folders.
- Draft and issue O&M manuals and company guarantee on completion of works.
- Undertake chasing of retention, monitor and track on relevant spreadsheets.
- Provide support by collating information for monthly management reports.
- Collate and process information to maintain accreditations such as CHAS and Construction Line.
- Provide support with month end stock take

**Other Responsibilities**
- Ensure rapid and accurate communication with other personnel/departments as required.
- Continually improve Group and competitor knowledge through ongoing training
- Carry out other administrative functions within the group of companies as determined and appointed by the Directors
- Exercise diplomacy at all times when dealing with customers and provide high level of customer service in line with company ethos
- To maintain a flexible and enthusiastic approach to customer service in order to maintain and promote good relations with all existing and new customers

**Experience and Skills**
- Confidence in dealing with customers/suppliers
- Knowledge of construction industry
- Good standard of English and Maths
- Good telephone etiquette
- Good understanding of Outlook, Microsoft Word and Excel
- Experience of CRM preferred but if not training will be given

**Personal Attributes**
- Self-awareness
- Conscientious approach to work
- Ability to work as part of a team
- Good communication
- Prioritisation of workload
- Good timekeeping
- Professionalism and personal presence
- Attention to detail
- Accuracy
- Polite mannerism

**Staff Responsibility**
- To work within the company’s rules as set out in the contract of employment and company procedures, including adherence to company procedures where appropriate
- To recognise personal responsibility for Health and Safety within the working environment
- To attend such training sessions/courses as may be deemed appropriate by the company
- To display role model behaviour and unconditional teamwork at all times

**Salary**: £11.50 per hour

**Benefits**:

- Company pension

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person