Customer Training Project Manager
3 weeks ago
Our client is a commercial organisation based in Hertfordshire that is looking for a Customer Training Project Manger to join them on a permanent basis. The primary objective of this role is to contribute to strategic programmes (Offset, Joint-Venture, Industrialpartnership) by designing and delivering training courses to their customers.
**You will be responsible for:
- **
- Preparation of the documents requested in the call for tender response (Training Plan, Training Syllabus, cost estimate, etc.).
- Keep the objective of cost and customers satisfaction at the forefront
- Ensure external relationships are strong and maintained
- Liaise and build solid interfaced within the company departments
- Manage international training engineering projects (design and development of training course)
- Identify learning objectives applicable to the training courses
- Introduce new instructional materials and teaching methods to improve interactivity between trainers and learners
- Define and implement all the actions that provide excellent customer experience
**You will require the following experience:
- **
- Experience in a similar role where building Education Training paths has been key, particularly in a more technical / complex field
- Knowledge of the learning project cycle:
- Training scoping
- Training development
- Plan and organise the training deployments
- Experienced in established project management methodologies
- Ability to influence and engage the identified stakeholders into the projects.
- Ability to travel abroad regularly throughout the year
- Manage customers/partners and suppliers
- Excellent consultancy, problem-solving, facilitation skills
- Excellent PC skills - MS Office (Word, Excel, Powerpoint)
- Willing/able to challenge accepted ways of working in appropriate manner
In return they offer a fantastic opportunity with a salary of £55-60k plus bonus and excellent benefits
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