2ww Administrator

Due to internal promotion and maternity leave an exciting opportunity has arisen to join the 2ww department as a 2WW administrator.

Do you have good organisational skills?

Do you possess excellent communication skills

You will provide an efficient service in administering the rapid referral process. Data input support to the Two Week Wait Management Team and to ensure that the Two Week Wait standard for patients with suspected cancer is adhered to. Visits to the department are positively encouraged

To prioritise referrals using initiative in the interpretation of National and local referral guidelines.

To undertake data input into hospital database systems in an accurate and timely manner.

To book appointments in accordance with cancer referral guidelines and departmental protocols and to produce patient appointment letters and notifications.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

To liaise with GPs and primary care staff regarding inappropriate or unclear referrals, maintaining a professional and appropriate manner at all times.

To track referrals, ensuring progress through the referral system.

To take steps to ensure breaches of waiting times targets are avoided and to highlight problem areas to the Clinicians, Service Managers and the Two Week Wait Management Team as appropriate.