Cafe Barista

About the role
We have an exciting opportunity for a Barista, who is enthusiastic about quality food and drink and great customer service to join one of our Tesco Café teams. Whether it’s a quick pit-stop after the weekly shop or a long overdue catch-up with a friend, you’ll ensure our customers enjoy delicious coffee, tea and seasonal drinks that make every day a little better.

You’ll bring your skill as a Barista (or as someone who’s worked in hospitality) to the team and share your knowledge and expertise with those around you. At Tesco, no one tries harder for customers than we do. So, you’ll ensure you’re familiar with all of our menu offerings and any new initiatives, regularly review stock levels, and serve our customers quickly and efficiently, taking into account any particular requirements.

At Tesco Café, we’re committed to providing opportunities for everyone to be at their best. With your experience, you’ll take ownership of team barista development and work closely with the Café Manager to support those looking to develop their skills Plus, you’ll use our Click and Learn portal and other café resources to complete specific learning modules to enhance your own knowledge. It really is a place to get on.

You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:

- Working at speed to serve a range of drinks to our customers quickly and efficiently.
- Making sure you adhere to food safety and hygiene regulations to ensure we meet the required standards.
- Regularly reviewing stock levels and being aware of (and following) all of our policies and procedures.
- Working with the Café Manager to identify and support team members looking to develop as Baristas.
- Keeping up to date with all communications from Tesco, as well as any new offers, initiatives and menu changes.
- Resolving any customer complaints where possible.

You will need
- Experience of working as a Barista, or in a hospitality environment.
- A commitment to excellent customer service.
- Confidence to coach and train others in an inclusive manner.

**Personal**
- Good planning and organisation skills.
- Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations.
- Excellent communication skills to support colleagues and the Café Manager.

About us
With 316 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.

We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our Cafes, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

**We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click **here**.**

What’s in it for you
Alongside a **fantastic work life balance**, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:

- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life’s moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.