Customer Service Advisor
2 weeks ago
We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Renault Dealership in Horley.
You do not need automotive experience to be successful in this role - we will train that, but some form of customer services experience would be beneficial.
**The Opportunity**:
As a Service Advisor you will be the first point of contact for customers bringing their vehicle in for a service.
In this role you will be:
- Meeting and greeting customers;
- Booking vehicles into the diary;
- Ensuring the customer database is updated and accurate;
- Support the profitability of the service department by using trained and professional sales techniques;
- Ensuring customers are familiar with the variety of workshop services;
- Accurately recording vehicle faults;
- Liaising with the service technicians to keep track of vehicles progress and ensuring the vehicle is ready for customer collection on time;
- Obtaining authority and payments for repairs.
**The Rewards**:
As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.
**About You**:
- You will have effective communication skills (verbal and written) in order to professionally interact with customers (face to face and over the phone);
- Excellent organisation skills;
- Able to manage your time effectively to prioritise your workload and meet tight deadlines;
- Self-motivated, energetic and enthusiastic.
- A good standard of verbal and numerical reasoning;
- Previous experience in a target driven role (desirable but not essential);
- Experience with CDK (desirable but not essential);
- A full UK driving licence.
**The Company**:
Hendy Group is a family-run business with over 80 sites along the South Coast, from Eastbourne to Exeter. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
-
Customer Service Advisor
2 months ago
Horley, United Kingdom AWD Recruitment Limited Full timeCustomer Service Advisor / Vehicle Servicing Coordinator who has previous customer service experience, good communication and organisational skills and the ability to multi-task is required for a well-established and leading company based in Heathrow Airport, London. **SALARY**: Competitive **LOCATION**: Gatwick Airport, Horley, West Sussex **JOB TYPE**:...
-
Customer Service Advisor
3 weeks ago
Horley, United Kingdom AWD Recruitment Limited Full timeCustomer Service Advisor / Vehicle Servicing Coordinator who has previous customer service experience, good communication and organisational skills and the ability to multi-task is required for a well-established and leading company based in Heathrow Airport, London. **SALARY**: Competitive **LOCATION**: Gatwick Airport, Horley, West Sussex **JOB TYPE**:...
-
Customer Service Advisor
4 days ago
Horley, United Kingdom Hendy Group Full time**Salary** Market leading base salaries up to £31k dependent on experience, plus bonus and company car contribution from day one. **Contractual hours** 45 **Basis** Full Time **Region** Surrey **Job category/type** Service **Date posted** 21/06/2024 **Job reference** HG012177V0 We have some excellent opportunities where you can put your...
-
Customer Service Advisor
4 weeks ago
Horley, United Kingdom Premier Work Support Full timePremier Work Support are recruiting for a **Customer Service Advisor** for one of our long standing prestigious Clients based just outside of Horley, Surrey. Managing in-bound calls and working in a team of 5, you will be identifying and assessing customer's needs to achieve satisfaction. Resolving product or service problems by clarifying the customer's...
-
Customer Service Advisor
4 weeks ago
Horley, United Kingdom Premier Work Support Full timePremier Work Support are recruiting for a Customer Service Advisor for one of our long standing prestigious Clients based just outside of Horley, Surrey.This is a permanent role and the ideal candidate would have experience working in a Customer Service/Customer Sales environment. You should have an excellent telephone manner along with strong verbal and...
-
Customer Service Advisor
4 weeks ago
Horley, United Kingdom Premier Work Support Full timePremier Work Support are recruiting for a Customer Service Advisor for one of our long standing prestigious Clients based just outside of Horley, Surrey.This is a permanent role and the ideal candidate would have experience working in a Customer Service/Customer Sales environment. You should have an excellent telephone manner along with strong verbal and...
-
Customer Service Advisor
5 days ago
Horley, Surrey, United Kingdom Premier Work Support Full timePremier Work Support are recruiting for a Customer Service Advisor for one of our long standing prestigious Clients based just outside of Horley, Surrey. This is a permanent role and the ideal candidate would have experience working in a Customer Service/Customer Sales environment. You should have an excellent telephone manner along with strong verbal...
-
Service Advisor
1 month ago
Horley, United Kingdom Holt Recruitment Ltd Full timeJob Title - Automotive Service Advisor (Premium Brand)Salary – £40000Hours - Mon - Fri only We are recruiting a Service Advisor for a Prestige Dealership Group in the Gatwick area. This is a unique Service Advisor role, as you operate more as a consultant than a service receptionist.Prestige brand with full training and service accreditation, recognised...
-
Service Advisor
3 weeks ago
Horley, United Kingdom Holt Recruitment Ltd Full timeJob Title - Automotive Service Advisor (Premium Brand)Salary – £40000Hours - Mon - Fri only We are recruiting a Service Advisor for a Prestige Dealership Group in the Gatwick area. This is a unique Service Advisor role, as you operate more as a consultant than a service receptionist.Prestige brand with full training and service accreditation, recognised...
-
Service Advisor
4 weeks ago
Horley, United Kingdom Holt Recruitment Ltd Full timeJob Title - Automotive Service Advisor (Premium Brand)Salary – £40000Hours - Mon - Fri only We are recruiting a Service Advisor for a Prestige Dealership Group in the Gatwick area. This is a unique Service Advisor role, as you operate more as a consultant than a service receptionist.Prestige brand with full training and service accreditation, recognised...
-
Service Advisor
5 days ago
Horley, United Kingdom Holt Recruitment Ltd Full timeJob Title - Automotive Service Advisor (Premium Brand)Salary – £40000Hours - Mon - Fri onlyWe are recruiting a Service Advisor for a Prestige Dealership Group in the Gatwick area. This is a unique Service Advisor role, as you operate more as a consultant than a service receptionist.Prestige brand with full training and service accreditation, recognised to...
-
Service Advisor
3 weeks ago
Horley, United Kingdom Holt Recruitment Ltd Full timeJob Title - Automotive Service Advisor (Premium Brand)Salary – £40000Hours - Mon - Fri only We are recruiting a Service Advisor for a Prestige Dealership Group in the Gatwick area. This is a unique Service Advisor role, as you operate more as a consultant than a service receptionist.Prestige brand with full training and service accreditation, recognised...
-
Service Advisor
5 days ago
Horley, Surrey, United Kingdom Holt Recruitment Ltd Full timeJob Title Automotive Service Advisor (Premium Brand) This is a unique role within a Prestige Dealership Group situated in the Gatwick area. As a Service Advisor, you will act more as a consultant than a service receptionist. You will have the opportunity to work with a prestigious brand, receiving full training and service accreditation, acknowledged to be...
-
Customer Service Advisor
2 weeks ago
Horley, United Kingdom YourRecruit Group Full timeMy client is a well-established and innovative Data Analysis organisation who helps organisations manage their energy better and are well-respected within their division. They have been established for over 40 years and as a business, they currently haveover 3.5k customers and employ over 300 people - this role will be based at their **Horley** office. They...
-
Customer Sales Advisor
1 week ago
Horley, United Kingdom The Recruitment Source Full time**Customer Service /Sales Advisor benefits**: Commission available based on performance. Training is included to prepare you for this role. **Customer Service /Sales Advisor pay**: £13.15 per hour **Customer Service /Sales Advisor role**: With your passion for customer service; our high-end brand heritage; products and the exclusive travel retail...
-
Customer Service Advisor
4 weeks ago
Horley, Surrey, United Kingdom Premier Work Support Full timePremier Work Support are recruiting for a Customer Service Advisor for one of our long standing prestigious Clients based just outside of Horley, Surrey. This is a permanent role and the ideal candidate would have experience working in a Customer Service/Customer Sales environment. You should have an excellent telephone manner along with strong verbal...
-
Customer Sales Advisor
2 weeks ago
Horley, United Kingdom Relish Care Recruitment Full time**Customer Sales Advisor** **Horley** **Up to £23,000 p.a** **Commission Structure in place - Some Home Working** This is a rare opportunity to experience working in a growing care company at the start of an exciting journey. We are recruiting for a Sales Executive or Customer Service Advisor to deliver a 'first point of contact' service and provide...
-
Christmas Customer Advisor
7 days ago
Horley, United Kingdom Boots Full timeSummary Job Reference: - 217873BR Horley, High Street Fixed Term Full-time We are now recruiting Christmas Customer Advisors for our Horley, High Street store. Available shift patterns: Week 1 - working Mon to Fri Week 2 - working Mon to Sat with one day off during the week. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is...
-
Service Advisor
1 week ago
Horley, United Kingdom Prima Ardelle Associates Full timeARE YOU AN EXPERIENCED SERVICE ADVISOR? EXCITING OPPORTUNITY WITHIN A HOT BRAND IN A MAIN CAR DEALERSHIP! COMPETITIVE BASIC SALARY UP TO £30,000+ D.O.E PLUS O.T.E & BENEFITS My client a main dealer in Gatwick who provides excellent further career progression? My client, is seeking a Service Advisor to join their existing team within their busy Service...
-
Service Advisor
5 days ago
Horley, Surrey, United Kingdom Prima Ardelle Associates Full timeExciting Opportunity for Experienced Service Advisor at a Main Car Dealership! Company Overview: Join a hot brand in a main dealership located in Gatwick, offering a competitive basic salary up to £30,000+ D.O.E plus O.T.E & benefits. This company values career progression and excellent service. About the Role: You will provide friendly customer service...
