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Head of Workplace Operations

4 months ago

Leeds, United Kingdom University of Leeds Full time

**Head of Workplace Operations**:
**Grade 9 (£53,353 - £61,823 p.a. depending on experience)**:
This role will be based on the University of Leeds Campus with scope for hybrid working. We are open to discussing flexible working arrangements

**Are you a skilled and experienced IT Leader? Are you committed to delivering an effective and efficient service in a large and complex organisation? Do you have experience of delivering both customer service excellence and continuous service improvement in a changing landscape?**

The University of Leeds is one of the top 135 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.

You will be responsible for leading our IT Workplace Operations teams incorporating Microsoft 365, Identity and Access Management Operations, Endpoint Device Management, and Application Packaging; enabling a culture of customer service excellence across your service area and more widely across IT. You will take a key role in the continued development of the service offering, enabling a culture of continuous service improvement and input into the implementation of the IT strategy.

You will represent IT at a University level, and externally in both Higher Education and IT Sectors, collaborating with wide range of stakeholders to articulate targets and strategies to support the University's strategic plan.

This is a key leadership role within the IT Service and is expected to work pro-actively with considerable autonomy, setting vision and engaging.

**What we offer in return**
- 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) - That’s 42 days a year
- Generous pension scheme plus life assurance
- the University contributes 21.6% of salary
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
- Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more

**To explore the post further or for any queries you may have, please contact**:
Peter Halifax, Chief Technology Officer

**Location**:

- Leeds - Main Campus**Faculty/Service**:

- IT**School/Institute**:

- DDO**Category**:

- Professional & Managerial**Grade**:

- Grade 9**Salary**:

- £53,353 to £61,823 per annum**Post Type**:

- Full Time**Contract Type**:

- Ongoing**Release Date**:

- Monday 13 February 2023**Closing Date**:

- Monday 06 March 2023**Interview Date**:

- To be confirmed**Reference**:

- ITDDO1018**Further details**:

- Person Specification