Optical Assistant

3 days ago

Ellesmere Port, United Kingdom Hakim Group Full time

**What's in it for you?**

If you're naturally interested in fashion, science, and a role where you can interact with new people daily, this role is for you.

Whether you're an experienced Optical Assistant or not, we can provide you with the tools to develop your skillset and the opportunity to further your career as a result.

You'll be working with amazing brands and cutting-edge equipment, all alongside our supportive and friendly team of experts.

Additionally, you will also have the opportunity to impact the lives of our patients in a positive and meaningful way.

A new pair of glasses can make a huge difference to patients, and there's nothing more rewarding than seeing them smile as they leave us with the perfect pair of frames.

**You will also Receive**:

- Your birthday off work
- No Sunday or bank holiday working
- Free & regular CPD courses
- Access to Simply Health (claim cashback on healthcare purchases)
- Retail discounts
- Cycle to work scheme

**About the role**

We are looking for a full-time Optical Assistant to join us in delivering outstanding patient care.

You will be required to work 1 in 2 Saturdays a month. We are closed Sundays and bank holidays.

You will be an integral part of our team here, helping us drive our service offering forward, always looking for opportunities to improve and innovate.

We are also looking for someone who shares our dedication to putting patients first and spending the time needed to get to the bottom of their visual needs.

Equally important to us is the way you interact with patients. Providing a friendly, informative, and empathetic service is a must.

Ultimately, you must be an ambassador for our brand and profession within the local community.

Educating others about the benefits of independent eye care is an ongoing challenge and one that we look forward to meeting head-on with you as a part of our team.

**About Us**

A unique and rare opportunity has arisen for a talented individual who is looking for their next step in their career. The Practice is independently owned and is the longest established Opticians in the area - both job security and a great culture are bothon offer. We invest heavily in training and our use of equipment (Optomap, OCT & VisiOffice) to provide a first-class service to our ever-loyal patients.

The role of the Optical Assistant is key to the smooth running of the practice and the ideal person is someone who takes ownership and pride in their work.

This is the ideal job for you if you have excellent telephone communication skills, want to continue to learn, develop your career, and make a positive contribution to the Ellesmere Port community.

You’ll experience a positive working environment, and you’ll feel valued, respected and rewarded for your unique contribution.

Full training is provided - you may have a background in another opticians, a call centre, customer service or retail and are looking to make a difference with consistent high standards to a long standing, new and returning, patient base. You will buildpersonal relationships and really get to know your patients.

The day to day job involves:

- Booking appointments by telephone & in person
- Running a busy reception desk
- Preparing patients for their eye examination and building rapport
- Completing pre-screening examinations accurately
- Assisting with dispensing glasses as well as dealing with repairs and adjustments
- Cashing up

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