Security Officer

4 weeks ago

Nottingham, United Kingdom Nottingham's Homeless Housing Full time

Position: Security Officer Location: Nottingham, United Kingdom

About the Organization: Nottingham Homeless Housing is a haven and refuge for vulnerable and homeless people in Nottingham. Our hostel provides essential support services and accommodation to people facing homelessness. We prioritize creating a secure and nurturing environment that fosters empowerment and rehabilitation.

Job Summary: We are seeking a dedicated and compassionate Security Officer to join our team at Nottingham's Homeless Housing. As a Security Officer, you will play a critical role in ensuring the safety and well-being of our residents and staff. You will be responsible for maintaining a secure and orderly environment while offering empathy and understanding to the diverse needs of the women in our care.

**Responsibilities**:
1. Security Monitoring: Maintain a constant presence at the hostel entrance and monitor all incoming and outgoing individuals to ensure only authorized personnel are granted access.

2. Crisis Intervention: Handle potential security and behavioural issues calmly and professionally, using de-escalation techniques and conflict resolution skills to defuse tense situations.

3. Surveillance: Utilize security cameras and conduct regular patrols throughout the premises to prevent and detect any potential security breaches or disturbances.

4. Emergency Response: Respond promptly to any emergency situations, including medical incidents, fire alarms, or other critical incidents, and initiate appropriate protocols as necessary.

5. Access Control: Implement and enforce access control measures to safeguard the confidentiality and safety of residents and staff.

6. Visitor Management: Verify the identity and purpose of all visitors before permitting entry, ensuring compliance with hostel policies and procedures.

7. Collaborate with Staff: Work closely with the hostel's management team and support staff to address any security concerns and contribute to a safe and inclusive living environment.

8. Supportive Approach: Demonstrate empathy, respect, and understanding to the unique challenges faced by homeless women, fostering a caring and supportive atmosphere.

9. Record-Keeping: Maintain accurate logs and incident reports, documenting all security
- related activities and incidents during shifts.

10. Attend Training: Participate in regular training sessions to enhance your knowledge of security protocols, hostel policies, and relevant laws to effectively perform the job.

**Requirements**:
1. Experience: Prior experience in security, law enforcement, or related fields is preferred but not mandatory.

2. Empathy and Sensitivity: Display genuine compassion, empathy, and non-judgmental attitude towards homeless people and their circumstances.

3. Conflict Resolution: Proficient in conflict de-escalation techniques and able to handle stressful situations with composure.

4. Physical Fitness: Capable of performing regular patrols and able to respond swiftly during emergencies.

5. Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with residents, staff, and visitors.

6. Team Player: Willingness to collaborate with others and work as part of a cohesive team dedicated to the well-being of the hostel's residents.

7. Background Check: Successful completion of a thorough background check, including criminal history and employment verification.

We are committed to creating a diverse and inclusive workforce, and individuals from all backgrounds are encouraged to apply.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.50-£14.00 per hour

**Benefits**:

- Flexitime
- On-site parking

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Nottingham, Nottinghamshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- security: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- SIA (preferred)

Work Location: In person

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