Credit Controller

**Salary Negotiable Depending On Experience**

**Overview**

The role of Accounts Receivable Executive is integral to the success and future proofing of Avena Environmental.

This position requires a diligent, professional individual who has excellent attention to detail and prides themselves in being able retain information in confidence. Further, the person in role needs to live the values of the business and focus on supporting stakeholders, both internal and external, to secure the future of Avena and all that rely on it.

**Duties and Responsibilities**
- Bank reconciliations
- Statement updates
- Cashflow forecast updates
- Raising ad-hoc invoices
- New contract invoicing
- Credit control, meeting set processes and KPIs
- Securing and creating customer direct debit payments
- Responsible for processing CRM tickets in a timely manner including queries surrounding accounts receivable, price increases, direct debits and new agreements - meeting SLAs effectively
- Cancellation tasks
- Monitoring negative debtors
- GoCardless reconciliation by posting overpayments on Xero
- Price increases; updating Xero and internal systems
- Raising late payment fees and issuing legal letters where necessary
- Month end processes within timely manner, meeting deadlines
- Direct debit account and GoCardless accounts reconciliation
- Producing reports on debt figures (bad debt, CEI and debtor days)

**Behaviours**
- Due diligence and thoroughness; approaches duties with robustness and inquisitiveness
- Able to meet deadlines and work well under pressure
- Excellent communication skills
- Able to meet deadlines effectively
- Retains confidential information and demonstrates tact and diplomacy
- Seeks to understand the ‘bigger picture’ of working at Avena and collaborates with colleagues across the business to create operational and financial efficiencies

**Essential Skills/Experience**
- Intermediate knowledge of MS Excel
- Good computer literacy
- Strong numeracy skills
- Excellent level of written business English language
- Use of automated accounting and online banking
- Exposure from within a similar role
- Good understanding of general accounting processes

**Desirable Skills/Experience**
- Experience of working on accounting software platform, Xero
- Industry relevant qualification such as AAT

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Application question(s):

- Do you have or are you studying towards AAT Level 2 or higher

**Experience**:

- accounting: 2 years (preferred)
- credit control: 2 years (preferred)

Work Location: One location