Learning Support Officer

Hethersett Old Hall
Part Time (18.5 Hours) - Permanent
£23,100 - £25,758 per annum / pro rata
Friday 19 May 2023 at 5pm

Applications are invited for the above post at Hethersett Old Hall, Hethersett, although there may be a requirement to travel to Suffolk and other parts of the region on an occasional basis. Learning and Development is a joint department delivering high quality training courses to officers and staff across Norfolk and Suffolk constabularies.

**Principle purpose of the role**:
To coordinate the logistics, communication and planning of student cohorts so that a course delegate and trainers alike have a single point of contact, surrounding the delivery and provision of the initial student training calendar programme.

**It is essential that applicants meet the following criteria**:

- Proven experience of maintaining accurate up-to date databases and of handling confidential and sensitive information
- Ability to form strong working relationships with colleagues, internal customers at all levels and external suppliers to influence and implement continuous improvements of processes
- Ability to adapt positively to change, promote change and encourage a positive approach to others
- Proven experience of Microsoft Office Suite, in particular writing statistical reports and creating Power Point presentations and MS Teams
- Full driving licence and ability to travel within Norfolk and Suffolk and to other locations in the UK as required (training may be provided to the jobholder to drive personnel carriers which has a D1 license category requirement)

**It is desirable that applicants meet the following criteria**:

- Relevant experience of working in a Learning and Development environment
- Knowledge of police training or wider delivery of educational learning

Hours of work are 18.5 per week. This post is offered on a permanent basis.

**Applications from at-risk staff will be prioritised and receive preference in any selection process.