(Tfc) Early Help Advice Officer

2 months ago


Sunderland, United Kingdom LSS (Staff Recruitment and Training Agency) Full time

**Purpose**

To provide support to the Early Help Advice and Allocations Team to ensure that effective early help support is allocated in a timely fashion to children, young people and families.

**Roles and Responsibilities**

**Advising staff and partners**
- Work as part of a team with the Supporting Families Co-ordinator, the Early Help Senior Practitioners (Family Centres) and the Families Information Service staff to ensure that all roles are covered during periods of absence or illness.

**Maintaining data bases of Early Help activity**
- Create contacts within the operating system for outside agencies
- Attach information from outside agencies to contacts raised in the operating system
- Monitor the progress of Early Help Plans and Reviews, seeking updates from partner agencies where these are missing
- Cleanse on a regular basis the operating system to ensure that all open cases are being worked
- Query with all Co-ordinators of Early Help (Lead Professionals) any cases which have been open for more than 12 months
- Provide data on early help to senior officers for the purposes of reporting and performance management
- Maintain a data-base of Child Concern Notifications (CCNs) which come into the EHAAT inbox as part of Operation Encompass
- Prompt schools to share with the Council the actions they have taken when in receipt of an Operation Encompass CCN. Record those responses.
- Provide data when requested on the frequency of Operation Encompass alerts and schools’ responses
- Maintain such data bases and spreadsheets of activity as are required (eg Family Group Conferencing, RYPP, Phoenix, training log etc)

**Co-ordinating and facilitating the Early Help Allocations processes**
- Act as the single point of contact for children, young people and families referred for early help from the Early Help Service.
- Ensure information about children and families stepping down from Children’s Social Care, or otherwise referred to the EHAAT, is co-ordinated and collated.
- Facilitate the fortnightly meeting (or frequency as determined by the senior lead), booking the room, inviting partners, collating and distributing paperwork, minuting the meeting and distributing the minutes.
- Follow up actions from the meetings in a timely fashion.
- Maintain a data base of cases considered and actions taken.
- Provide data from this to senior staff for reporting and performance management purposes.

**Supporting the work of the Integrated Contact and Referral Team**
- Work as part of a team to ensure that a response is provided to all queries, not just those requiring early help advice.
- Pass concerns about safeguarding and about early help to relevant officers within the Early Help Services and within Children’s Social Care.
- Update the operating system with any information received in respect of cases which are “triaged” by the Early Help Services.

**Company Contribution**
- Support the Company and its partners during any relevant inspection, including Ofsted inspections, providing such performance data, documents and analyses as are requested. You will contribute to the Self-Assessment and other preparatory activities in respect of Early Help.
- Promote the work of the Early Help Service among partners, celebrating success and encouraging improvements in service provision at all levels.
- Attend such staff meetings, briefings and training as required by the Director of Early Help as part of the wider Early Help offer.

**Mandatory Compliance Requirements**
- CV
- The last 2 years written references with all gaps verified, one from most recent or current employer.
- Eligibility to work in the UK
- Employment history for the last 5 years verified
- Level 3 qualification linked to working with Children and Families
- Enhanced DBS Check issued within 12 months
- A team with over 20 years Administration Public Sector/Trades/Built Environment/Construction Recruitment experience
- Access to a wide selection of vacancies across the UK
- The choice of PAYE or Limited company schemes
- Weekly payroll service
- Excellent rates of pay

**Salary**: £13.00-£14.91 per hour

Work Location: In person

Reference ID: EH Advice Officer Feb24



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