Waiting Staff
7 months ago
**Role: Floor / Waiting Staff**
**Hours: Full-Time Position (Permanent) (5 days per week)**
**R.O.P: Base rate £11.44 per hour. **_**Up to£13.50 per hour (including TRONC share.)**_
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- **Job description...**
We’re looking for **Waiting Staff **to join Team Tiger - if you think you’ve got what it takes, we’d love to hear from you
**About us**
Step into Tigerlily and discover Edinburgh’s most talked-about boutique hotel, bar and restaurant. Stylish? Absolutely. But we’ve been here long enough to know that good looks will only get you so far in life. Amidst pink hues, mirrored walls and chandeliers lie 33 bedrooms that effortlessly blend contemporary design with original features of our Georgian building.
We’re also home to a buzzing bar and restaurant, open daily for breakfast, lunch, dinner and late-night drinks with a bit of dancing thrown in too. We pride ourselves on having a little something for everyone, with a vast array of hand-crafted cocktails, to select seasonal A La Carte menus served all day long - it’s what we do.
**About the role**
We take care of most things here at Tigerlily, from Breakfast to Late Night Drinks - and everything in between.
Our **Waiting Staff **are on hand to ensure our guests are well looked after from the minute they walk through the door.
The role requires someone with a big personality - it can be a challenging fast paced role, but thoroughly rewarding for the right person
**As a member of Waiting Staff in our business, your responsibilities will include**
- Supporting the management team in ensuring our guests comfortable, well looked after and having an AMAZING experience with us.
- Working in sections, you will be accountable for everyone in it ensuring that the customer journey is followed from start to finish.
- Being on hand for any questions, recommendations, thoughts and opinions on food, drinks and just about anything.
- Maintaining the cleanliness and upkeep on your section and the venue.
- Working to achieve the set targets and incentives, enhancing our guest experiences.
- Keeping the bar, kitchen host and management teams well informed throughout.
- Having FUN - our guests come to see us for a good time, it’s only right our team do too.
**An ideal member of Waiting Staff will**
- Have previous experience working on a busy, fast-paced, high-end bar/restaurant.
- Have great knowledge of all service, food and drinks.
- Have shown longevity and loyalty throughout their career.
- Have excellent customer service skills, be able to hold a conversation with just about everyone.
- Have integrity - that is essential.
- Be driven and focussed on first class standards.
- Have excellent personal presentation and be consummately professional at all times.
- Be career driven, someone who wants to progress further in their career - we want professionals.
- Be friendly, approachable and passionate about delivering great service
**And finally, what we offer**
At Montpeliers we offer a challenging yet fun training programme which includes management development programmes and the ability to learn and progress from day one.
But it’s not all work and no play, our venues in Edinburgh are also fantastic for meeting new people and making new friends Excellent staff benefits, incentives and tip earning are just some things you can look forward to.
We use Flow Online Training modules as part of our award-winning staff training. Each training module has a final, certificated exam and on completion, staff can download essential product knowledge information which can be used as a source of ongoing reference.
Tiger x
**Job Types**: Full-time, Part-time, Permanent
**Salary**: From £11.44 per hour
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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