Customer Advisor

6 months ago


Norwich, United Kingdom Boots Full time

Summary

Job Reference: 231992BR
- Job Reference: 2 3 1 9 9 2 B R
Norwich, Castle Mall

Permanent

7.5 Hours

**The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.**

Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.
**About the role**

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:

- Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
- Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
- Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
- Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of

**What you’ll need to have**
- Full training is provided for this role, and we are looking for people who:

- Excel in a varied environment, working at pace
- Communicate and listen effectively
- Enjoy working as part of a team, promoting a collaborative team dynamic
- Know that the little things make the biggest difference for customer interactions
- Desire to be a proud brand ambassador for Boots and help our customers find the best products for them

**It would be great if you also have**
- Experience providing customer care and delivering great customer service but this is not essential.

**Our benefits**
- Boots Retirement Savings Plan
- Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
**Why Boots**

We're always looking for people who care about changing things for the better. You'll join a company that is evolving and always looking to improve.
We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
As the heart of everything we do at Boots, it's with you, we can change for the better.**What's next**
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours.



  • Norwich, United Kingdom Carousel Consultancy Full time

    **Exceptional Customer Services Advisor Needed - Innovative and Expanding Co. - Dereham - up to £26k + bonuses** Carousel is the proud recruitment partner of an innovative company that is rapidly expanding across the UK and is looking to hire a **Customer Services Advisor **to join their successful Customer Service team. **What’s on offer?** The salary...

  • Customer Advisor

    5 months ago


    Norwich, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15.25 - 18.75 hours per week** **Permanent and Fixed Term Contract** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Norwich** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...

  • Customer Advisor

    6 months ago


    Norwich, United Kingdom B&Q Full time

    **About the role** **B&Q Norwich** **Customer Advisor - Building department** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Customer Advisor

    6 months ago


    Norwich, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Norwich Boundary Road** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Advisor

    6 months ago


    Norwich, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time -25 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Norwich Boundary road WH** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...


  • Norwich, United Kingdom Connells Group Full time

    We’re looking for a highly motivated** **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Norwich.** As a Customer Service Advisor you will provide** **property management** **and** **tenancy administration support services** **to branches, landlords and tenants.** We offer a clear, defined career path,...


  • Norwich, United Kingdom Norse Group LTD Full time

    **Customer Contact Advisor** **£22,010.56 per annum** The Customer Contact Advisor will be responsible for managing new resident referrals to Norse Care services. As part of this, the postholder will have a good understanding of the available bedspaces within the Norse Care estate and will carry out daily reviews to ensure opportunities for new residents...


  • Norwich, United Kingdom CV-Library Full time

    Job Description Are you looking to start or progress your career in the property the industry? Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - Norwich, Norfolk Salary - £22,400 Days & Hours - Mon -...


  • Norwich, United Kingdom Connells Group Full time

    We have a fantastic opportunity for a highly motivated customer service professional to join our established Licencing team based in the heart of **Norwich**. **£22,400** As a **Licence Coordinator/Customer Service Advisor**, you will be an integral part of a wider team providing an admin and operational support service to our landlords and branch network,...


  • Norwich, United Kingdom CV-Library Full time

    Job Description Are you looking to start or progress your career in the property the industry? Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - Norwich, Norfolk Salary - £22,400 Days & Hours - Mon -...


  • Norwich, United Kingdom The Ardonagh Group Full time

    Customer Service Advisor - ARD996733 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and...


  • Norwich, United Kingdom Norwich Full time

    We have a part time Customer Advisor-Temporary opportunity to join our Pavers team in Brigg St, Norwich on a 12 hours per week temporary contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive**...


  • Norwich, United Kingdom Sequence HQ Full time

    Job DescriptionAre you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you!Role - Customer Service Advisor Location - Norwich, Norfolk Salary - £22,400 Days & Hours - Mon - Fri, 08:45am - 5:30pm...


  • Norwich, United Kingdom Jarrold Logistics Full time

    **Customer Service Advisor** **Full time - 40 hours over 5 days** A fantastic opportunity has arisen for a full-time Customer Service Advisor to join the fantastic Jarrold Logistics team at our Distribution Centre in Long Stratton. Our Customer Service Advisors are often the first point of contact with our customers and therefore ambassadors for the...

  • Customer Advisor

    5 months ago


    Norwich, United Kingdom Aviva Full time

    Customer Advisor - Salary £23,900 - £24,200 This is a great job for someone with interest in the insurance industry and a drive to help customers. If you have great telephony and numerical skills, we would love to hear from you! A bit about the job: We provide the very best care for our customers through the quality of our personalised service. We are...


  • Norwich, United Kingdom Anglian Home Improvements Full time

    Join Our Team as a Customer Service Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, vibrant environment? If so, we have the perfect opportunity for you! We are actively seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team. Key Responsibilities: As a...

  • Customer Advisor

    5 months ago


    Norwich, United Kingdom Aviva Full time

    Customer Advisor - Starting salary £24,200 Location: this role is minimum 2-3 days per week in our Norwich office/Leatherhead Of YOU MUST BE ABLE TO GET TO OUR NORWICH/LEATHERHEAD OFFICE ON A FULL TIME BASIS FOR 4-6 WEEKS DURING TRANINING AS WELL AS 2-3 TIMES PER WEEK AFTER THIS PERIOD. We have an exciting opportunity for a Customer Advisor to join our...

  • Customer Advisor

    6 months ago


    Norwich, United Kingdom Aviva Full time

    Customer Advisor - Salary £22,000 to £26,800. Location: this role is minimum 2-3 days per week in our Norwich office. YOU MUST BE ABLE TO GET TO OUR NORWICH/LEATHERHEAD OFFICE ON A FULL TIME BASIS FOR 4-6 WEEKS DURING TRANINING AS WELL AS 2-3 TIMES PER WEEK AFTER THIS PERIOD. We have an exciting opportunity for a Customer Advisor to join our growing...


  • Norwich, United Kingdom Norse Group LTD Full time

    **Customer Contact Advisor - TFM** **£25,136.58** Norse Group are seeking a Customer Contact Advisor to provide customer service support within the Facilities Management division based at our Head Office, Unity Place, in Norwich. The Helpdesk operates 24 hours a day, 365 days a year and the main objective being to provide 24/7 Customer Contact support to...


  • Norwich, United Kingdom Boots Full time

    Summary Job Reference: - 217549BR Norwich, Longwater Retail Park Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Norwich Longwater Retail Park store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s...