Client Service Officer
1 month ago
**About us**
TaxAssist Accountants is a small business in Chichester. We are innovative, supportive, inclusive, and our goal is to provide value added service to persoanl and business clients in the local areas of Chichester, Arundel and Bognor Regis.
Our work environment includes:
- Growth opportunities
- Flexible working hours
- On-the-job training
**Responsibilities**:
- Respond to customer inquiries in a timely manner.
- Provide customer service support in a professional manner.
- Maintain accurate records of customer interactions.
- Resolve customer complaints and disputes.
- Identify and escalate issues to appropriate personnel.
- Provide product and service information to customers.
- Maintain customer relationships by providing support, information, and guidance.
**Job Types**: Full-time, Part-time
Part-time hours: 15 per week
**Salary**: £19,000.00-£23,000.00 per year
**Benefits**:
- Company events
- Company pension
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- Chichester: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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