Bureau Adminstrator

Dundee Citizens Advice Bureau is an independent and innovative advice organisation, providing holistic advice and support to local people.

**About the role**
- **Job Title: Bureau Administrator**
- **Location: Dundee Citizens Advice Bureau, Dundee (option of hybrid working to be discussed at interview)**
- **Hours per week: 33 hours per week (32 hours worked over 4 days & every 8th Saturday)**
- **Type of contract: Fixed-term contract until 31 March 2024 (possible extension if funding secured)**
- **Salary: £22,218 p.a. plus 3% employer pension contribution and 40 days annual leave**
- **Closing Date: Friday 9th June 2023**

**About the job**

We are looking for an experienced administrator to join our ever-expanding team. Reporting to our Operations Supervisor, you will be responsible for assisting the management team with clerical duties, admin systems and support. The main duties of the role include, but are not limited to:

- Process requests for fuel vouchers and food parcels
- Provide information to clients where appropriate, including details of other agencies
- Take minutes of meetings
- Update online client case records including scanning documents to ensure continuity and confidentiality and ensure records are accessible for future retrieval
- Undertake research work and reports for management and other staff
- Monitor and order stationery and other office items
- Manage and update online team calendars
- Ensure all staff are using appropriate Bureau systems and procedures
- Identify improvements in Bureau systems
- Maintain confidentiality about clients and their contact with the Bureau
- Undertake any other reasonable duties as specified by line manager

**How to apply**

**Job Types**: Full-time, Fixed term contract

**Salary**: £22,218.00 per year

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person