Client Care Advisor

5 months ago

Perth, United Kingdom Vets for Pets Full time

Perth CCA

Due to client growth, we are looking to recruit a part-time, Client Care Advisor (CCA)

As a CCA your main role would include greeting clients and their companions in a friendly manner, booking routine appointments and procedures, answering telephone calls and liaising with the clinical team to complete the client care journey. Experience is not essential, as full training will be given.

We have a wonderful, friendly, longstanding team at Vets4Pets Perth and warmly welcome any new members to our veterinary family. As a team, we support each other, and endeavour to create a happy, constructive and supportive working environment focusing on the importance of a good work life balance and mental health support. The team are all passionate, dedicated veterinary professionals who pride themselves on offering high standards of care while identifying areas to further improve. Currently, we are working towards becoming an RCVS accredited, ISFM cat friendly and RWAF rabbit friendly practice.

Our team consists of one Vet/Practice Partner with over thirty four years’ experience, who is happy to mentor and pass on their knowledge in a supportive and constructive way. You will also be supported by an experienced Head Registered Veterinary Nurse (RVN) / Practice Partner, two FT RVN’s, one PT Veterinary Care Assistant, two CCA’s and a supportive Practice Manager. We are also currently recruiting for another FT Vet to join our team. In addition, we have a great relationship with our Area Regional Manager (ARM) who is always on hand for extra support and advice.

Following a fire in 2019, we re-built our new practice in March 2021 and are based on St Catherine’s Retail Park in the centre of Perth. Perth is a lovely city, surrounded by fantastic scenery and steeped in rich history, with easy access to buses, train stations and motorway. Located half an hour from Dundee, just over an hour from Edinburgh and little over two hours from the Cairngorms, means it is the perfect location for exploring Scotland on your days off. Our great location also means we benefit from a good variety of cases, including some interesting exotics (including Meerkats & Coatimundi’s) and a wonderful loyal client base.

We are lucky to be working in a Joint Venture Partner (JVP) run practice, built to modern industry leading standards which is well equipped with all the essentials including a brand-new Multi-parameter, Digital X-ray, Blood analysers, Ultrasound, Drip pump, designated theatre and separate cat, dog and isolation wards.

This position is on a part-time basis and will mainly be based around weekend working only. The hours for this role would be Saturday 9-5 and Sunday 10-4. The remaining 7 hours would vary between a Monday and a Friday, however, this can be discussed at the interview stage. Part time hours would include a 3 day week with a half an hour for lunch (one hour booked out on the diary to protect that lunch time) this equates to approximately 20 hours a week, with the potential for over time. There are no OOH, with Vets Now Dundee, covering all our OOH emergencies.

By joining us you will be part of a dynamic team, whose main clinical focus is on preventive health, and we pride ourselves on our excellent client care and pet welfare standards, so it is essential that you have the same values and high standards as our current team. This position would be ideal for nurse who thrives on being part of a supportive team, building rapport with our loyal client base and providing a high level of clinical care for our patients. You must have a good communication style and be confident in client facing consults.

We offer a supportive and friendly working environment with excellent career development opportunities and a benefits package.

Salary and Benefits
- Competitive salary (£21,000- £23,000, pro rata DOE)
- Holiday entitlement: 5.6 weeks holiday increasing to 6.6 following 2 years service plus Birthday off (or time of in lieu depending on rota)
- Exclusive company discounts and rewards - including 20% off at Pets at Home, The Groom Room and the Vet Group.
- Structured supportive mentoring
- Mental Health support
- Pension: 3% employer, 5% employee

  • Care Assistant

    2 weeks ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    Are you a caring and compassionate individual looking for a rewarding career in care? Look no further than Cera Care, where we provide high-quality care services to individuals in their own homes.We're seeking a Care Assistant to join our team, to provide support and companionship to our clients. As a Care Assistant, you will be responsible for assisting...

  • Care Worker

    2 weeks ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    Join Our Team as a Care AssistantCera Care is seeking a compassionate and dedicated Care Assistant to join our team in Kinross. As a Care Assistant, you will play a vital role in providing high-quality care to our clients in the comfort of their own homes.About the RoleAs a Care Assistant, you will be responsible for assisting clients with their daily living...

  • Care Worker

    2 weeks ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    Join Our Team as a Care AssistantCera Care is seeking a compassionate and dedicated Care Assistant to join our team in Kinross. As a Care Assistant, you will play a vital role in providing high-quality care to our clients in the comfort of their own homes.About the RoleAs a Care Assistant, you will be responsible for assisting clients with their daily living...

  • Parts Advisor

    5 months ago

    Perth, United Kingdom Accord Resourcing Full time

    Our client is a well-known and top-branded HGV dealership with many different depots nationwide. Currently they are looking for an experienced Parts Advisor / HGV Parts Advisor / Automotive Parts Advisor to join their busy depot in Perth. Shift Pattern: Day Shift: 8am to 4:30pm Mon to Thu and 8am to 3:30pm Fri Back Shift: 2:30pm to 11pm Mon to Thu and...

  • Care Worker

    4 weeks ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    Join Our Team as a Care AssistantCera Care is seeking a compassionate and dedicated Care Assistant to join our team in Kinross. As a Care Assistant, you will play a vital role in providing high-quality care to our clients in the comfort of their own homes.About the RoleAs a Care Assistant, you will be responsible for assisting clients with their personal...

  • Care Worker

    4 weeks ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    Join Our Team as a Care AssistantCera Care is seeking a compassionate and dedicated Care Assistant to join our team in Kinross. As a Care Assistant, you will play a vital role in providing high-quality care to our clients in the comfort of their own homes.About the RoleAs a Care Assistant, you will be responsible for assisting clients with their personal...

  • Care Companion

    1 week ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    At Cera Care, we're looking for a compassionate and dedicated individual to join our team as a Care Assistant. As a Care Assistant, you'll play a vital role in providing high-quality care and support to our clients in the comfort of their own homes.Key Responsibilities:Assist with personal care, including continence support, washing, and dressingManage...

  • Care Companion

    2 weeks ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    About Cera CareCera Care is a leading provider of home care services, empowering individuals to live longer, healthier, and better lives at home.Job Title: Care AssistantWe are seeking a compassionate and dedicated Care Assistant to join our team in Kinross. As a Care Assistant, you will play a vital role in providing high-quality care and support to our...

  • Care Worker

    3 weeks ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    Join Our Team as a Care AssistantCera Care is seeking a compassionate and dedicated Care Assistant to join our team in Kinross. As a Care Assistant, you will play a vital role in providing high-quality care to our clients in the comfort of their own homes.About the RoleWe are looking for someone who is passionate about helping others and has a genuine desire...

  • Care Worker

    3 weeks ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    Join Our Team as a Care AssistantCera Care is seeking a compassionate and dedicated Care Assistant to join our team in Kinross. As a Care Assistant, you will play a vital role in providing high-quality care to our clients in the comfort of their own homes.About the RoleWe are looking for someone who is passionate about helping others and has a genuine desire...

  • Care Worker

    1 month ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    Join Our Team as a Care AssistantCera Care is seeking a compassionate and dedicated Care Assistant to join our team in Kinross. As a Care Assistant, you will play a vital role in providing high-quality care to our clients in the comfort of their own homes.About the RoleAs a Care Assistant, your responsibilities will include:Assisting with personal care,...

  • Care Worker

    1 month ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    Join Our Team as a Care AssistantCera Care is seeking a compassionate and dedicated Care Assistant to join our team in Kinross. As a Care Assistant, you will play a vital role in providing high-quality care to our clients in the comfort of their own homes.About the RoleAs a Care Assistant, your responsibilities will include:Assisting with personal care,...

  • Service Advisor

    5 months ago

    Perth, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **(Land Rover)** in **(Perth) as a (Service Advisor)** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest...

  • Service Advisor

    5 months ago

    Perth, United Kingdom John Clark Motor Group Full time

    **Service Advisor** Top leading salary & benefits A fantastic opportunity has arisen to work at **Pentland Land Rover **in Perth** as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused...

  • Home Care Professional

    2 months ago

    Perth, Perth and Kinross, United Kingdom Eidyn Care Full time

    About Eidyn Care Eidyn Care is a leading provider of in-home care services dedicated to delivering compassionate and personalized support to individuals across Kinross and Perth. We are committed to empowering our clients to live independently and with dignity within the comfort of their own homes. Your Role as a Home Care Assistant As a Home Care...

  • Care Companion

    2 days ago

    Perth, Perth and Kinross, United Kingdom Cera Care Full time

    About the Role:As a Care Assistant at Cera Care, you will be visiting clients in the comfort of their own homes, providing essential care and companionship. Your responsibilities may include assisting with personal care, managing medications, cooking, and helping with domestic tasks.Why Cera Care?We value our carers and invest in their development, offering...

  • Parts Advisor

    5 months ago

    Perth, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Perth About the role **We offer our Parts Advisors**: £25,740 with up to £37,000 OTE, made up of a competitive hourly rate, plus salary bonuses 33 days’ annual leave, rising to 40 with long service Flexible hours On-site and off-site training through...

  • Customer Service Advisor

    4 months ago

    Perth, United Kingdom Barclays Full time

    **Customer Service Advisor** **Perth /Stirling** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Hgv Parts Advisor

    5 months ago

    Perth, United Kingdom Accord Resourcing Full time

    Our client is a well-known and reputable trade parts supplier with several branches across Scotland. Currently they are looking for an experienced Commercial Vehicle Parts Advisor / HGV Parts Advisor to join their busy department. You will be working Mon to Fri from 8am to 5pm and every other Saturday from 8am to 12:30pm. **Commercial Vehicle Parts...

  • Home Care Assistant

    2 months ago

    Perth, United Kingdom Eidyn Care Full time

    Are you a caring and dedicated individual looking to make a meaningful impact in your community? Join Eidyn Care as a Home Care Assistant and help us provide exceptional care to those in need across Kinross and Perth.Eidyn Care is a leading home care provider committed to delivering compassionate and personalised care to individuals in their own homes. We...