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Patient Navigator

4 months ago

Leeds, United Kingdom One Medical Group Full time

OneMedical Group are looking for good team players to join us here at **The Light Surgery** as a** Patient Navigator/Receptionist**.**

**Hours**: Full-time and part-time hours are available (60 in total).

**Shifts available**: long shifts (10 hours) from 8am - 6:30pm on Mondays, Thursdays and Fridays.

The post holder will facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone services.
You will form part of our front of house team to provide patient focused telephone and administration services that assist and direct patients in accessing the appropriate service or healthcare professionals.

**Location**:The Light, The Headrow, Leeds **LS1 8TL**

**About the practice;**

The Light Surgery is based in the heart of Leeds City Centre, and looks after a patient population from across the City.

With a practice population of 13,689 patients, we look to deliver the best patient outcomes and service, focused on promoting wellbeing, delivering planned personalised care, good patient continuity and access to the right care at the right time through innovation.

The Light Surgery is located at Balcony Level, The Light, The Headrow, Leeds **LS1 8TL**. The Leeds City Centre location and has excellent public transport links, as well as all the amenities a city centre can offer. There is a discounted parking rate offered at Q-Park.

**Our Benefits;**
We want to make work as rewarding as possible whilst protecting everyone’s wellbeing and helping you thrive.
- NHS Pension with 14.38% Employer Contribution
- 33 days annual leave (inc. Bank holidays), which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Maternity Support (Paternity), Adoption pay
- Special and Significant Event Leave
- Family friendly employment policies
- Continued personal and professional development
- Participation in OMG’s refer a friend scheme
- Internal wellbeing support through OMGs Wellbeing Advisors
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme - free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts

**Working at OneMedical Group**

Our teams at OneMedical Group, whether working for OnePrimaryCare, OneMedical Property or within our Support Centre all come together, collaborate, share ideas and have fun The team is made up of forward thinking and people centred individuals with different skills and abilities, where you can learn from each other and make a really positive and valuable impact.

**Who we are**

OneMedical Group is a family run organisation with our co-founders still involved in supporting our teams to be at their best. We have an ambitious strategy and mission, one that is shared and supported by our whole Group. The Group was started with the vision of delivering healthcare differently, and to make a real difference to the communities that we work with.