Order Management Co-ordinator
1 month ago
**Order Management Co-ordinator**
**6-7 Month Contract**
**£23-25K**
**Havant**
**Immediate Start Available**
**Main Duties**
- Entering, expediting, tracking, editing and processing orders.
- Maintain customer files and track order status.
- Enter customer manual orders to verify prices, quantity, configurations, delivery, shipping etc details are correct.
- Receive product lead-time data; ensure this is relayed as appropriate to customers.
- Manage the order book, ensuring it accurately reflects the orders outstanding, Updating customers with lead times.
- Work with Supply Chain & Production, to ensure the timely shipment of customer’s orders.
**Skills and Knowledge**
- Have high regard for customer satisfaction, with the ability to build relationships and effectively communicate.
- Have good organisational skills and a methodical and process-orientated approach to managing the workload.
- Good communication skills are required to deal with partners.
- Accurate data entry skills
- Able to resolve issues under the guidance of our policies, processes and internal controls.
- Attention to detail to ensure complex customer orders are processed efficiently.
- Should be a team player and flexible to assist others when the workload is high
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