Day Surgery Receptionist

3 months ago


Chichester, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

Provide comprehensive and effective administrative support to the Day Surgery Department; troubleshooting and problem solving as required; provide admin support to the ophthalmic theatres to help ensure an efficient implementation of patient pathways and post-operative appointment arrangement; participate in other administrative activities within the department as appropriate such as stock takes, and data correction; the post requires a self-motivated individual able to work as part of a team.

Your main duties include, but aren't limited to, being the first port of call for all patients who come to the unit for a procedure. This will involve checking them in, making sure they are comfortable, and answering any questions they may have regarding their visit. You will be tasked with maintaining the front of house area, creating a welcoming environment, while also dealing with any issues that arrive on your desk from different areas of the unit. These will include, but not be limited to, booking follow-on eye appointments for patients, receiving patient notes, building patient packs for the ophthalmic theatre, and general staff queries. The role is fluid and will likely not be the same from one day to the next.

You will become a part of a 3 person team in a warm and welcoming environment. You will have tasks to complete as part of a team, but there will be other tasks to complete independently of others. We are a patient facing area so there is a need for cleanliness and professionalism, but we also encourage people to be themselves.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Main

**Responsibilities**:
Communication

To greet patients in an efficient and friendly manner

To send out follow-up appointments for those unable to be booked at the time of admission, as applicable

Liaise with the appropriate consultants secretary and/or outpatient clinics if unable to book a follow-up appointment

Notify appropriate nursing staff in advance of any problems, whilst still seeking to rectify them yourself

Deal with telephone calls in a competent and friendly manner

Attend departmental meeting as arranged

Participate in the training and induction of new staff

Assist with investigations into complaints

Support the nursing staff by collating routine paperwork required for patient admission

Proactively manage any problems and inform relevant parties of the issues and the actions needed/taken

Service Delivery and Improvement

To book patients into PAS and check current details on the system are accurate

To provide a comprehensive list of all daily cancelled operations to your line manager

To arrange post-operative follow-up appointments, when requested by nursing staff, for patients being treated in the Day Surgery Department

Record notes into, and out of, the department using the patient tracking system

Follow medical records procedures regarding patient paperwork and hospital identification numbers

Ensure all appropriate patients case notes are available in the department at least 48 hours prior to the admission date

Source and collect patient case notes required at short notice

Print theatre lists as required by the Day Surgery Department

Ensure the Day Surgery Unit ward profile on PAS in kept correct and up to date

Discharge/transfer patients as required

Other reasonable duties pertaining to the smooth running of the department

People Management and Development

Be able to make adjustments to patient details as required, in line with Trust policy

T


  • Receptionist

    3 months ago


    Chichester, United Kingdom Chichester -Portman smile clinic Chichester Full time

    Part-time - Contract Type: Permanent - Portman Location: Chichester - Portman Smile Clinic - Vacancy Type: Receptionist - Department: Practices - Orthodontics We have an opportunity for a part-time **Dental Receptionist** to join our our specialist orthodontic practice, **Portman Smile Clinic in Chichester, **West Sussex. **About the role and...


  • Chichester, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

    Learning and Development Attend mandatory training updates as required. Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process. Achieve and demonstrate agreed standards of personal and professional development within agreed timescales. Identify own learning...

  • Receptionist

    3 months ago


    Chichester, United Kingdom Portman Dental Care Full time

    **Job Description**: We have an opportunity for a full-time **Dental Receptionist** to join our our specialist orthodontic practice, **Portman Smile Clinic in Chichester, **West Sussex. **About the role and practice** Located in the heart of Chichester, just 5 minutes from Chichester railway station and opposite Chichester Gate, our Portman Smile Clinic is...

  • Receptionist

    3 months ago


    Chichester, United Kingdom Portman Dental Care Full time

    **Job Description**: We have an opportunity for a full-time **Dental Receptionist** to join our our specialist orthodontic practice, **Portman Smile Clinic in Chichester, **West Sussex. **About the role and practice** Located in the heart of Chichester, just 5 minutes from Chichester railway station and opposite Chichester Gate, our Portman Smile Clinic is...


  • Chichester, United Kingdom Specsavers Full time

    **Role: Receptionist/Administrator** **Location: Chichester** **Hours: Full time - 40 hrs / Part time - minimum 3 full days (Weekend working is essential)** **Salary: £11.64** **Benefits: Fantastic perks including your birthday day off, dental and medical cover, health and wellbeing support and development and progression opportunities** For our stores...

  • Receptionist

    1 week ago


    Chichester, United Kingdom Macstaff Full time

    Receptionist / General Assistant – £28,000 to £33,000 per annum + benefits Based in Chichester, Private Medical Practice Working as part of an established team and in an amazing and up-beat environment, we have an opening for an experienced and motivated Receptionist / Administrator / General Assistant to be front of house for our Private Medical and...

  • Hotel Receptionist

    3 months ago


    Chichester, United Kingdom Wizard Recruitment Ltd Full time

    **We are looking for a talented Receptionist to work in a Hotel in Chichester.** - Shift Pattern: Mixture of earlies and lates - 39 hours per week - 5 days out of 7 - Salary: £22,600 - £26,000 - Full time **Live in is available** **Benefits**: - Opportunity for Progression is readily available - Working in a friendly and welcoming place that promotes...

  • Dental Receptionist

    3 months ago


    Chichester, United Kingdom The Witterings Dental Practice Full time

    Dental Receptionist required for a busy private practice 1 day per week, (Friday). Experience preferred but not essential as full training given. Competitive rates of pay, free onsite parking, lovely village location by the sea. **Job Type**: Part-time Part-time hours: 8.5 per week **Salary**: £10.50-£12.50 per hour Supplemental pay types: - Bonus...


  • Chichester, United Kingdom Specsavers Full time

    **Role: Receptionist/Administrator** **Location: Chichester Hearcare** **Hours: Full time - 40 hrs / Part time - minimum 3 full days (Weekend working is essential)** **Salary: £11.64** **Benefits: Fantastic perks including your birthday day off, dental and medical cover, health and wellbeing support and development and progression opportunities** For...

  • Hotel Receptionist

    3 months ago


    Chichester, United Kingdom First Contact Chefs Full time

    This 2AA beautiful Boutique Hotel in Chichester, West Sussex is looking for a professional Receptionist to join the hotels team to exceed customers and guests expectations. This is an exciting opportunity for an experienced Receptionist looking for a new challenge. The hotel offers luxury accommodation and first class service to all guests, with extensive...


  • Chichester, United Kingdom CVS UK Ltd Full time

    We have a fantastic opportunity for a Receptionist to join our team here at Pet Doctors Chichester! This is a full time position (37.5 hours per week), working the below: - 8am-4pm or 11am-7pm (shift alternating) - Saturday 8:30-5pm (time back in lieu will be given) As a Receptionist, you will provide a friendly and efficient service to our clients and...


  • Chichester, United Kingdom Chichester Dental Studio Full time

    We are looking for a receptionist to join our expanding team in our friendly and fast paced practice. Chichester Dental Studio is a small practice which offers both NHS and private services. We can be found just outside of the city centre by the market on the one way system. As the receptionist, you will be first contact with our patients so we are looking...


  • Chichester, United Kingdom Care UK Residential Care Services Full time

    **Come and join the residential care provider of the year at our Chichester Grange Care Home as a Receptionist/Administrator.** **You**: ***Your role**: As a Receptionist/Administrator at Care UK, you can look forward to: - Competitive pay - we pay more than the average - Fast-track career options, e.g. into management roles - Quality training to develop...


  • Chichester, United Kingdom Andrew Swift Ltd Full time

    **Receptionist Needed For Luxury Boutique Hotel Based in a Magnificent Harbour Side Location in Chichester on the Glorious West Sussex Coastline!** **£24,700 SALARY PACKAGE + 42.5 HOUR CONTRACT + EXCELLENT STAFF ACCOMMODATION BASED A 5 MINUTE WALK FROM HOTEL + ATTRACTIVE PENSION + GREAT STAFF BENEFITS!** **Modern Luxurious Rooms & Suites Overlooking the...

  • Dispenser

    3 months ago


    Chichester, United Kingdom Lavant Road Surgery Full time

    **Salary negotiable depending on experience** Lavant Road Surgery are looking to employ two dispensers to work in our new dispensary within the surgery. **Key role requirements** 1. To dispense all repeat and acute prescriptions on the computer queue within 72 hours of request, with acute scripts arising during surgery attendance taking priority, followed...

  • Matron General Surgery

    3 months ago


    Chichester, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

    The general surgery division have an exciting Matron opportunity to offer to a highly motivated senior nurse. The Matron will be a highly visible, accessible and authoritative presence in clinical areas to which patients, their families and others can turn for leadership, assistance, advice and support. The postholder will be part of the Divisional Nursing...

  • Part-time Receptionist

    2 months ago


    Chichester, United Kingdom healthwise chiropractic Full time

    Part time receptionist required to work within a flexible team of 2 To provide reception and admin cover for a busy chiropractic clinic in Chichester. Basic computer competence will be required with good communication skills and discretion essential. Training will be given to the successful applicant. We are looking for someone reliable and flexible. The...

  • Medical Receptionist

    2 months ago


    Chichester, United Kingdom Cathedral Medical Group Full time

    Ø To receive patients on arrival and, log arrivals on to computer screen and ensure that urgent cases are seen as appropriate Ø Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are completed Ø Advise patients of relevant charges for private services accept payment and issue...

  • Receptionist Bank

    3 months ago


    Chichester, United Kingdom Care UK Full time

    Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. **The Role** - Provide a warm...


  • Chichester, United Kingdom Care UK Full time

    Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. **The Role** - Provide a warm...