Community Receptionist

7 months ago


Chigwell, United Kingdom NELFT NHS Foundation Trust Full time

An opportunity has arisen for an enthusiastic person to join our busy reception team covering six community health care clinics across the London borough of Redbridge. All receptionists work between the six clinics on a rota basis.

This is a part-time position, 15 hours per week, 09.00-17.00 Thursday & Friday. Flexibility on days worked will be advantageous.

We provide a comprehensive reception service for staff, clients and visitors to our health centres. The role is varied and includes working with the many different services that operate from our clinics.

We also offer admin support to some of the clinical teams.

The post holder must be motivated, committed to teamwork and multidisciplinary working. Good time management skills are essential, alongside strong interpersonal and communication skills. Some of our visitors have difficulties in communicating so an empathetic and compassionate approach is essential.

Past experience in a customer facing role and administration is required. Previous experience of NHS working, and knowledge of RIO is desirable.

An understanding of the NHS is essential.

In order to be considered for interview please ensure that you complete the supporting evidence in under 300 words, explaining why you should be considered for this role.

COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
Probationary Period
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
High Cost Area Supplement - London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).

Please see the attached job description and person specification for further details on the vacancy.


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