Applications & Data Analyst - Nationwide

1 week ago


London, United Kingdom St John Ambulance Full time

Working a 35-hour week with options to work; remote within UK, from our office in London or hybrid options. The role benefits from a competitive salary, generous pension, 33 days holiday (including bank holidays), options to buy and sell holiday, Blue Lightand NHS discounts, life assurance, eye care and mental health, wellbeing tools and volunteering days. It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

**Please see the job description for more detail (this can be viewed on our website or once you click apply)**

**About You**:

- **There are two roles available** - product knowledge configuring, developing and maintaining two or more of the following would be preferred; SAP, Business One, WMS (Warehouse Management System), QlikView / Qlik Sense, MS Dynamics 365, MSPower Platform (Power BI, Power Apps, Power Automate), MS SharePoint, Jira Software.
- Experience of working with enterprise scale reporting technologies
- Excellent interpersonal skills with ability to communicate effectively at all levels

**About the Role**:

- Resolution of assigned complex incidents and problems within defined SLAs
- Own the fulfilment of assigned service requests within defined SLAs
- Identify, escalate and assist resolving major incidents and act as a key part of major incident resolution teams
- Action critical maintenance tasks to systems and databases to ensure continuation of service
- Work as a key member of project teams to meet challenging deadlines

**About Us**:
This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with a long history of serving humanity, weare proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive. We do not tolerate any form of discrimination and engendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.?We believe passionately about equity, diversity and inclusion.


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