Admin Assistant

**Job description**

**Overview**

We are seeking to recruit an Administrative/ Passenger Assistant (PA) to its diverse team. To deliver a range of accessible & standard transport services in the borough of Brent and its neighbouring boroughs. In addition to providing administrative support.

This job role will be to carry out day to day administrative duties in the Bookings and Operation Department. Alongside carrying out the duty of a Passenger Assistance as and when required to assist in the door to door service aiding vulnerable adults travelling to and from Community Centres on a daily basis.

**Main Duties**
- Assist with incoming and outgoing telephone calls
- Assist with entering data on to our computerised booking system
- Assist with scheduling and planning of individual and multi pick up journey
- Undertaking additional duties in line with the management team

**Essential criteria**
- Applicants must be Computer literate and have experience of using Microsoft office
- Ability to communicate with drivers and carers effectively
- Must have excellent communication skills
- Reliable and passionate about working for a support organisation
- Must have excellent customer service skills
- Applicants to pass a Disclosure and Barring Service (DBS) check

**Other Information**

We are an Equal Opportunities Employer, that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind, based on race, colour identified gender, religion, sexual orientation national origin, disability, genetic information, pregnancy and or any other protected characteristic as outlined in the Equality Act 2010.

**Job Type**: Part-time

**Salary**: From £11.00 per hour

Expected hours: 21 per week

Work Location: On the road

Application deadline: 19/11/2023

Reference ID: BW491**Overview**

We are seeking to recruit an Administrative/ Passenger Assistant (PA) to its diverse team. To deliver a range of accessible & standard transport services in the borough of Brent and its neighbouring boroughs. In addition to providing administrative support.

This job role will be to carry out day to day administrative duties in the Bookings and Operation Department. Alongside carrying out the duty of a Passenger Assistance as and when required to assist in the door to door service aiding vulnerable adults travelling to and from Community Centres on a daily basis.

**Main Duties**
- Assist with incoming and outgoing telephone calls
- Assist with entering data on to our computerised booking system
- Assist with scheduling and planning of individual and multi pick up journey
- Undertaking additional duties in line with the management team

**Essential criteria**
- Applicants must be Computer literate and have experience of using Microsoft office
- Ability to communicate with drivers and carers effectively
- Must have excellent communication skills
- Reliable and passionate about working for a support organisation
- Must have excellent customer service skills
- Applicants to pass a Disclosure and Barring Service (DBS) check

**Other Information**

We are an Equal Opportunities Employer, that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind, based on race, colour identified gender, religion, sexual orientation national origin, disability, genetic information, pregnancy and or any other protected characteristic as outlined in the Equality Act 2010.

**Job Type**: Part-time

**Salary**: From £11.00 per hour

Expected hours: 21 per week

Work Location: On the road

Application deadline: 19/11/2023
Reference ID: BW491a