Graduate Support Consultants X15

3 weeks ago


Wolverhampton, United Kingdom Anderson Scott Solutions Full time

**Graduate Support Consultants x15**

**£24,000- £27,000 plus excellent benefits**

**Permanent Positions**

**Wolverhampton**

**Interviewing now to start in June 2022**
- Are you a Graduate with Accountancy / Finance / IT / Business or similar degree?
- Do you want to receive excellent training within a market leading sector?
- Have you got real life work experience in any industry?

If you have answered **YES** to the questions above then we need to talk to you today

This is an excellent opportunity for a **Finance and Accounting / Business Administration / Computing for Business / IT Graduate** (other degrees will definitely be considered) looking for their first step into the world of IT Consultancy. You will be enthusiastic, confident, motivated and a problem solver. This company, which is **in the top 50 companies** to work for, is offering the chance to work in one of the best businesses in their industry. They will also be offering full onsite and offsite classroom training, whilst continually developing on the job skills. This training is **fully funded** and will provide fantastic earning potential as you develop into an experienced Consultant

The growing business is looking for **15 Graduate Software Support Consultants** who will provide business support to customers Microsoft Dynamics Business Central systems. It is a junior role to start with but will progress usually within 2 to 4 years to a Consultant and therefore being able to deal with customers face to face is essential. At this stage, your earning potential can more than double

Training will be guided by your mentor using Microsoft provided self-study learning material, testing, onsite classroom training and on the job experience. Microsoft Certifications can be achieved within the relevant areas of functionality.

**Key Responsibilities**:

- Providing first line assistance that leads to the successful resolution of cases
- Working with second line support and the consulting/development teams to reproduce the issues and determine the cause then communicate the actions needed to allow speedy resolution.
- Communicating the status of outstanding cases and the plans for their resolution.

**Qualifications and skills required**:
Business / Finance / Accounting / Computing Science / Computing for Business / IT or other degree and you will have achieved 112 UKAS points at A level, with good grades in GCSE Maths and English

1. Basic accounting and common business practice knowledge

2. Problem solving/analytical mind

3. Great communication and customer handling skills

4. Ability to understand and learn software and processes quickly

Start date is the 24th June 2024 and you must be available for the first 3 months to complete the initial training sessions. There will also be compulsory webinars and online tutorials to be completed prior to the start date.

Hours of work are 37.5 Monday to Friday; 30 to 35 days annual leave plus other benefits including free parking, pension, free counselling sessions, discounted gym member plus, working in amazing offices, which include free soft drinks, table tennis, pool table, darts, foosball table, break out lounge and more

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 24/06/2024



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