Sales Team Leader
7 months ago
**Sales Team Leader**
Our client is a well-established, contract electronics manufacturer based in Nottingham, where they have operated for over 100 years, making them the go-to for all technology companies.
With their diverse experience, and talented team, they work across a range of industries including but not limited to Defence, Aerospace, Medical, Industrial, and Aviation.
**Sales Team Leader
- Position Overview**
- Provide an excellent service to customers by understanding theirrequirements and identifying solutions for their products.
- Co-ordinate the activities of the Customer Service team
- Monitor performance and lead the team to achieve key performanceindicators (KPIs)
- Ensure that standard operating procedures are documented andmaintained.
- Process and assign customer enquiries through various communication channels.
- Responsible for timely acknowledgment of all sales orders, communicating lead times to customers.
- Corresponding with customers ensuring all aspects of a project are effectively communicated and documented.
- Support the Product Support Team, Accounts Team, and Financial Director in the successful conclusion of orders and final accounts.
- Raise RMAs (Return Material Authorisation) as required.
- Plan Team Rotas and update Online System for sickness and leave.
- Provide training and procedural documentation on area of responsibility.
- Provide Development Plans and conduct appraisals.
- Visit existing and potential new customers as required.
**Sales Team Leader
- Position Requirements**
- Experience of working in a relevant Technical or Purchasing role
- Team Leadership Experience
- Software Skills: Microsoft Office, Microsoft Windows OS, Working knowledge of BAAN (or other ERP system), PLM systems awareness.
- Excellent Customer Service & Communication Skills
- Attention to Detail
- Data Analysis
- Driving License
**Sales Team Leader
- Position Remuneration**
- Starting Salary: £35k - £38k
- Mon - Fri 7:30am - 3:30pm (flexible hours)
- 26-days holiday + Bank Holidays
- 2 optional days off a year for charity events e.g., Marathon
- Heath and Dental care
- Pension Scheme
**Salary**: £35,000.00-£38,000.00 per year
**Benefits**:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
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