Sales Advisor

5 months ago

SuttonInAshfield, United Kingdom First Fence Full time

Welcome to First Fence - where security meets innovation

As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Why First Fence?
- Same-day delivery across the UK
- Six strategic locations, including our National Distribution Centre
- Extraordinary growth since 2010
- ️ Industry innovators setting new standards

Ready for an exciting journey in a thriving company? Join First Fence, where we're not just securing spaces; we're securing the future. ️ #FirstFence #SecurityInnovation #JoinOurTeam

**Position**:
Reporting to the Sales Manager, the post holder will play a vital role in the growth of the business.

Working in a fast-paced environment as a member of the sales team, the post holder will meet the needs of existing clients and seek opportunities to extend our client base further. Processing a high volume of inbound sales calls, take orders, payments, and process sales. They will build strong customer relationships and maintain customer accounts which will include making outbound calls.

The role is demanding as well as rewarding and therefore requires flexibility, drive, and initiative.

Our rapid growth means that we currently operate from six locations - our main head office in Swadlincote in the East Midlands, Tipton in the West Midlands, Nottingham, Canvey Island, Bristol, and Glasgow.

**Requirements**:

- Build positive relationships with potential new customers and lasting relationships with present customer base
- Processing orders
- Taking inbound calls and assisting with orders and enquiries
- Monitor your targets and KPIs to ensure these are being met
- Offering reliable product advice
- Promoting and upselling the company brand / products
- Sending out and chasing quotes
- Keeping records of customer interactions, customer accounts and filing associated documents
- Computer literate
- Excellent written and verbal communication skills
- Able to remain calm in a fast paced, high pressure environment
- Good customer service skills
- High level of attention to detail
- Proven ability to work as part of a team and independently
- Self motivated, with the ability to demonstrate initiative to contribute to the team’s success
- Flexible approach to working hours
- Driven, determined with a can-do attitude and positive approach.
- Effective interpersonal skills
- Able to plan, organise and prioritise workloads and meet deadlines
- Able to quickly adapt to new systems, including in-house systems
- Keep up to date with new information and changes in departments
- Ability to seek out and identify potential future opportunities and upsell opportunities
- Projects confidence and enthusiasm
- Objection handling and securing business opportunities
- This list is not exhaustive

**Other information**:
**Salary**:Between £26,000 to £28,150 p.a.

**Hours**:45 per week Monday to Friday between 07.00 - 17.00

**Location**:Sutton-in-Ashfield

Join Us for a Career Beyond Ordinary

Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job - we're offering a lifestyle

✨ Benefits Snapshot:

- ️ Cycle to Work Scheme

Discounts and Cash Back Benefits Platform

Holistic Wellbeing Platform

24/7 Employee Assist Programme
- ️ Fertility Support

33 Days Annual Leave (inclusive of Bank Holidays)

️ Employee Product Discounts

Recognition Rewards
- At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated._

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