Ward Clerk

We are looking for a Ward Clerk to join the team on our busy Same Day Emergency Care (SDEC) Unit at Royal Lancaster Infirmary.

The ward clerk role within SDEC is fast paced, we have a high turnover of patients who all need accurately booking in, follow up appointments to be made and accurately discharging. Experience in coding would be beneficial as we code our own patients on discharge.

This position is full time, part time hours will be considered. Flexibility is essential to meet the 7 day service that we provide. This will include weekend shifts. The unit is open 7am till 8pm.

As the first port of call you will provide a welcoming and professional approach to all members of the public and staff attending the ward. You must be confident and able to deal with sensitive, confidential information and queries in a sympathetic and reassuring manner.

As an administrative role, clerical skills are essential and whilst full training on the hospital system will be provided, you must be computer literate and able to work with mínimal supervision to provide clerical and administrative support to the ward team.

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.