Supervisor - Flannels

Company Description
**FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.**

**With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.**

**Job Description**:

- Compliance with all back of house procedures and staff searches, and people management.
- Understand company policy and rules regarding security measures and demonstrate compliance and controls
- Compliance with all till and cashing up controls
- Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
- Understand KPI targets and expectations to achieve results
- Demonstrate commercial awareness and adopt right product, place and time compliance
- Support senior management to coach the team
- Understand and support performance management processes
- Demonstrate day to day best practice standard and compliance
- Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
- Support senior management to coach the team

**Qualifications**:
**The Requirements**
- Experience of leading a team within a retail environment would be beneficial
- Knowledge of and passion for luxury brands
- Ability to drive sales through excellent service
- Understanding of visual presentation and how to impact sales floor commercially
- Ability to motivate a team with effective communication