Service Co-ordinator
1 month ago
We are looking to recruit a competent Service Coordinator for our Service Department, reporting directly to the Service Manager. The person will be passionate about delivering a great customer service experience.
Supporting the Service Department with general day to day tasks such as;
- Day to day engineer scheduling
- Maintain electronic and hard copy filing systems
- Open, sort and distribute incoming correspondence
- Perform data entry with proficiency
- Assist in resolving any administrative problems
- Must be comfortable in responding to client enquiries both verbally and written
- Process payments and carry out credit control for the department
- Schedule and coordinate meetings and appointments for the Service Manager
- Maintain compliance of the department’s equipment
- Actively participate in marketing strategies
They will also require;
- I.T Proficiency including MS Word, MS Excel and MS Outlook
- Good knowledge in operating standard office equipment
- Excellent communication skills both written and verbal
- Ability to prioritise with strong problem solving, multitasking and time management skills
- Excellent attention to detail
SDG is a growing company committed to excellent customer service, the successful applicant will play a pivotal role in ensuring the continued growth of the Service Department and it’s commitment to an excellent customer experience.
SDG are an equal opportunities employer and as such all applicants will be assessed in terms of their individual merit, skill sets and experience.
The role is a full time position however some flexibility in working hours may be offered to the successful applicant.
**Salary**: £20,000.00-£28,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bedford: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: SDG01
Expected start date: 21/08/2023
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