Corporate Receptionist and Mobile Corporate

3 months ago

London, United Kingdom Rapport Guest Services Full time

Job Introduction
**Rapport is recruiting Corporate Receptionists and Mobile Corporate Receptionists who are passionate about delivering great service to our clients and their visitors. We would like to invite you to our recruitment event on Wednesday 26th June, 4pm to 7pm. Further details to be confirmed.**

Shortlisted applicants will be offered an appointment slot, so please keep a eye out for the invitation (please check your junk folder).

We are recruiting for various contracts with offices in the West End, Canary Wharf, St James' and the City of London. We have both static roles, where you will be permanently based at the same site, and 'network' roles, where you will cover roles at a number of different sites. All our roles are Permanent, Full Time, you will have 20 days paid holidays and access to company benefits.

**Main Responsibilities**

Although role content may vary, the main responsibilities within these roles are:

- First point of contact for all clients and customers arriving to the building
- Meet and greet and assist with all meetings and events on site
- Setting up and management of meeting rooms
- Share our Rapport values**:Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together**:

- Ideally have at least one year of customer service experience in a similar role (e.g., front-of-house reception experience in a luxury hotel, premium airline, or corporate environment)
- Be enthusiastic with integrity, a can-do attitude, and great attention to detail
- Possess passion about delivering great service and taking responsibility for the contribution to the team
- Be able to create a friendly and collaborative environment, ensuring uncompromising standards of cleanliness, creating a safe workplace
- Have great interpersonal skills, an outgoing and vibrant personality
- Demonstrate an excellent command of the English language, both in verbal and written communication

**Some of our benefits include**:

- Save money on your groceries with discounts on Tesco, Sainsbury’s, Morrisons and other major brands
- A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover
- Receive cash rewards every time you spend and use them on a wide range of brands
- Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads)
- Contributory pension scheme
- Access to wellness programs to promote the mental health and well-being of our Ambassadors
- Employee Assistance Program to guide and support our team members
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Learning & development opportunities to support your personal and professional development and growth
- WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
- One Paid Day for Charity Work

**Why Rapport?**

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassadors’ mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

**About the Company**

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

- In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and com

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