Spa Attendant

3 months ago


London, United Kingdom The Langham London Full time

**Spa Attendant**:
**Health Club**:
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a **Spa Attendant** to join our talented Chuan Body + Soul team. In this role, you will provide a good welcoming experience for guests and clients to Chuan Body + Soul spa by ensuring the spa facilities are clean and well maintained.

In the role of Spa Attendant, your key focus will be to:

- assist with the journey of the clients and be ready to delight
- maintain the highest possible standard of hygiene and cleanliness of Chuan Body + Soul
- report any Maintenance concerns in order that they are fixed promptly
- ensure changing rooms and locker room facilities are stocked with towels, robes, slippers and toiletries
- ensure that all products are adequately presented to clients and treatment rooms
- deal with towels/linen eg inventory, restocking, identifying and reporting any unsuitable towels/linen
- carry out pool tests on regular basis
- assist and delight guests with your charm and elegance
- be able to start work at 05:30hrs if scheduled to work the early shift

Do you have?
- previous experience in a similar 5* environment
- good time management and be well presented
- a conscientious attitude and eye for detail
- ability to deliver good customer service
- initiative and self motivation
- basic computer skills, eg MS Word, MS Excel
- good conversational English
- flexibility to work different shift patterns

Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:

- 4 weeks holidays plus 8 bank holidays (which attract time off in lieu when worked)
- discretionary service charge
- meals on duty
- uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
- complimentary accommodation at other Langham Hotels
- discounted accommodation at The Langham, London
- discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
- a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- pension plan
- life insurance
- eye test vouchers
- cycle to work scheme
- season travelcard loan
- colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
- learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
- two staff parties per year and a number of colleague social and community events

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop


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