Commercial Accounts
4 days ago
* Rent collection & reconciliation
- Invoicing, rent arrears, service charge accounting
- Knowledge of MRI (Qube) advantageous
A new position has arisen in an established Property Development business based in Surrey and covering London and the Home Counties with a mixed use portfolio.
Proactive, tenacious self-starter, reporting directly to the Managing Director. This role is first response for tenants and has full ownership for the successful collection of rents. Keeping commercial arrears to sub 0.5%, this new role has an opportunity tocraft and structure as seen fit.
This role has a Property Administration focus with Sales Ledger and Purchase Ledger responsibilities.
Main duties/responsibilities:
- Load new leases on Qube (MRI)
- Keep Qube up to date daily
- Post monthly tenant adjustments as authorised by Asset Manager
- Ensure that tenant statements are run monthly after they have been signed off
- Invoicing - Via in house Property Management System (TBD Propman or MRI)
- Support the Asset Manager on the administration of the portfolio
- Rent collection and Reconciliation - Checking the client bank account, checking and downloading daily BACS payments, post payments and reconciling against tenant accounts to ensure that the correct rent / service charge split has been received. Allocate tothe tenants account on Qube.
- Arrears - Speak to tenants to ensure that rents are paid over. If they are late paying, understand and solve the issue, send statements, receipts, or arrears letters.
- Insurance - Manage the recharge and late payment fees.
- Service Charge Accounts and Reconciliation - Work with the Asset Manager for service charge setting and thereafter manage the service charge ledger.
- Compile weekly pack of invoices for the Asset Manager to authorise
- Load BACS run for payment from signed off invoices weekly
- Inform Asset Manager if invoices have not been received for electricity, water and gas
- Maintain a schedule to ensure that water, electricity, gas and rates and taxes are paid when they are due to avoid paying interest
- Upload invoices weekly into Qube for safe keeping
- Upload leases and tenant documentation into Qube for safe keeping
- Tenant Contact - Point of contact for tenants to advise and help with any query where possible. Working as a team with Property Manager, Facilities Manager and Facilities Manager logistics.
- Liaise with project team and Asset manager for the handover of units from development to management
- Liaise with Financial team for monthly close off and statement run
- Maintain 85% customer satisfaction on Google reviews
This is an exciting new role within an established business and there will lots of opportunity to implement your own ideas and processes to ensure the best possible service at all times.
Send your CV to Rose Lock today for more information.
We are committed to recruitment processes that are fair to all, regardless of background and personal characteristics.
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