Account Handler

We have a fantastic opportunity for an experienced **Account Handler** to join us at our offices located in **Dover**. If you have a background in **Private Clients** insurance and enjoy a fast-paced environment **Aston Lark** (A Howden company) may be the place for you.

We are looking for bright, personable, self-motivated individuals for this role. You will be working within our Private Clients team and will have responsibility to deliver a highly personalised service to our customers. You will enjoy the challenge of removingcomplexity, so everything for the customer is made simple from negotiations through to renewals.

This role offers the opportunity to develop your technical knowledge further by working within a highly supportive and specialised team, who are committed to your career development. We offer a blend of working between our Dover office and your own home.

**What you will be doing**:

- Assist in achieving client retention targets by providing an excellent level of service.
- Obtain renewal terms, mid-term adjustments or quotations, present to client and prepare required documentation.
- Liaise with Account Executives to ensure an appropriate strategy for renewal is in place.
- Undertake market mapping exercise to establish most competitive terms available.
- Recording all relevant information on Acturis.

**You need to bring with you**:

- Experience of private clients or personal lines insurance.
- Cert CII would be advantageous - or willing to work towards the certification.
- Good negotiation and broking skills.
- Excellent client service skills.

**We can offer you**:

- Competitive salaries and a range of benefits.
- Minimum 25 days holiday, with the option to purchase more.
- Support initiatives: health & well-being, study support, employee assistance program, and employee network groups.
- Flexible working between office/home options.
- Demonstrable career progression opportunities.

Winner of 'Insurance Broker of the Year' at the British Insurance Awards 2021, Aston Lark (A Howden company) is on a journey to become the most trusted Chartered insurance broker and employee benefits advisor in the industry. With over 1,600 employees acrossmore than 55 offices in the UK and Ireland, 200,000 customers and £900m of GWP, our expertise is vast and spans all commercial sectors, industry-specific schemes, employee benefits consultancy, and a wide range of private client solutions, with a dedicatedin-house claims team on hand when you need us the most.