Head Waiter/ Waitress

5 months ago

London, United Kingdom May Fair Kitchen Full time

**_Join the UK’s most dynamic collection of hotels and restaurants_**
- At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always being Quality-Driven. We are looking for talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only can exceed our guests exacting standards, but also propel your own career potential in a company that recognises and rewards._

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

**We are currently recruiting for a Head Waiter**/ Wait**ress** for May Fair Kitchen restaurant based within iconic The May Fair Hotel.**

**Overview**:

- An amazing opportunity to join our The May Fair Hotel and its May Fair Kitchen restaurant as a Head Waiter/ ress.
- As a Head Waiter/ ress you will direct the food and beverage operations team to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment.
- Ensure guest expectations are exceeded and seek opportunities to improve the guest experience by requesting feedback and evaluating service levels.
- Implementing and developing strategies to improve where necessary.

**About You**:

- Current in-depth knowledge of Food & Beverage trends within a Restaurant or hotel restaurant environment.
- Capable of demonstrating outstanding leadership and coaching skills.
- The ability to demonstrate personal ownership of tasks and ensure completion to achieve required results.
- A proven track record of achieving outstanding levels of personal and departmental targets to meet and exceed expectations.

**Our Benefits Package**:

- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development

INDFOH

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