Engagement Broker

**Title**: Engagement Broker

**Salary**:£25000- £27000 per annum

**Contract Type**:Full Time, Permanent

**Hours**:37.5 hours/week

**Location**: Redditch

**Contract**:Worcestershire Skills Bootcamp

**Reporting to**:Operations Manager

**About Workpays**: We help people of all ages across the country realise their potential and we support businesses by ensuring they have the skilled staff they need. Our staff are dedicated to helping people at all stages of their employment journey. We offer great benefits and an incredible and exciting work environment.

**Job Overview**

To engage with both referral agencies; to source participants for Workpays Skills Bootcamp contract in Worcestershire, and employers; to source vacancies and education progressions. You will be responsible for matching placements and vacancies with participants and ensure those of which are sustained progression routes. You will also support a caseload of participants from induction through to sustained progression.

**Key Responsibilities**:

- Source eligible referrals on to programmes, placement opportunities and vacancies, in line with the contracts.
- Source work placements and progressions for participants in line with their individual plans
- Work co-operatively with team colleagues to ensure appropriate case
- management.
- Complete all data collection necessary and ensure the IT system relevant to the contract is managed and updated in ‘real time’.
- Network and engage in outreach activities to promote the provision.
- Provide 1:1, group work guidance and support to participants.
- At all times operating within the requirements of the data management and security policies and procedures.
- Maintain management information and administration records on

employers and participants.
- Manage a caseload of participants, which includes recording information

on progress and monitoring outcomes to ensure progression.
- Work collaboratively with employer and delivery staff, to develop the

provision and support participants to achieve their agreed goals.
- Share expertise and skills with other Workpays delivery staff to enhance

delivery and develop programmes.
- Undertake training and development, as agreed with the line manager.
- Play an active role in developing a positive image of Workpays and

representing Workpays as required at meetings.

**General Responsibilities**:

- Maintain an awareness of and actively follow and promote Company policies, including, but not limited to, Safer Recruitment, Data Protection, Information Security, Equal Opportunities, Health and Safety, Safeguarding, and Prevent
- Undertake any training as required by Company policy and take responsibility for professional development
- Work to minimise our operational impacts on the environment
- Other duties as assigned by the Interim Work Based Learning Manager
- GCSEs at grade A*-C (new grades 4-9) in English and maths, or equivalent Level 2 qualifications
- Full UK Driving Licence and access to own vehicle
- Knowledge of local young peoples networks
- Experience meeting challenging contractual Key Performance Indicator (KPI) targets
- Knowledge and understanding of the local labour market, sector skills gaps, local employment & skills provision, specialist support networks, and education & training providers
- Fluent in the English Language
- Excellent organisational and time management skills
- High-level communication, interpersonal and presentation skills
- IT proficient with an ability to use all Microsoft Office programmes, particularly Word, Excel, Outlook, PowerPoint, SharePoint, OneDrive, and Teams

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee mentoring programme
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (preferred)

Work Location: In person