Motor Engineering Negotiator

Motor Engineering Negotiator

Tonbridge area

£30,000 - £32,000

Barker Munro Recruitment has a new role for an experience Motor Insurance Engineer within a specialist claims management organisation.

You will be required to provide customers with a world class claims service by ensuring that their claims are assessed quickly, and if valid are settled in the shortest possible time. The in-house Total Loss Engineering Team deal with all aspects of bothInsured and Third party motor inspections/ valuations, using state of the art technology to receive, audit estimates and value vehicles prior to Negotiating settlement of claims. The Engineers also inspect and deal with all total loss claims that First Notificationof Loss has sent directly to Copart where vehicles likely to be written off are identified. The team deal with both car, light commercial and motor bikes, also pre theft and fire valuation and negotiation are also carried out by the team. The business usesCopart to collect all total loss vehicles and dispose of them via Auction. A good understanding of Experian, glass’s guide, parkers guide, caps and general knowledge of searching the market is essential.
- Good working knowledge of motor vehicle construction and modern repair techniques
- Member of either IMI / IRTE / ATA / VDA an advantage but not essential.
- Motor Claims knowledge
- Conversant with Audatex.
- Ability to take on increased ownership and responsibility when necessary

Applicants will need a positive and self-confident approach when dealing with our customers and have the ability to utilise qualities such as empathy, tact, assertiveness and diplomacy when talking to our customers.