Scheduler
6 months ago
**Job purpose**
If ABCA sounds like the right place for you, we would love you to join our team within our Service Department. You will co-ordinate the completion of all Reactive Maintenance obligations of Service & Maintenance Contracts within a designated region.
**What we can offer you**:
- 23 day’s holiday excluding bank holidays, with the ability to increase up to 25 days.
- Employee Assistance Programme with 24/7 telephone helpline and online support
- 8 face-to-face counselling sessions, including CBT
- 24/7 access to an online GP service
- Cash plan scheme on your everyday health and well-being including: optical, dental, physiotherapy, health screening, hospital admission and much more.
- Personal Accident Cover
- Employee discount platform including cinema tickets, holiday packages, car insurance and more.
- Free Basic Will Writing Service
**Duties and responsibilities**
- Create weekly workloads and routes for the engineers.
- Ensure engineers have adequate work load for their days, including when jobs fail.
- Orders stock which is required for bespoke pre-booked jobs.
- Arranges engineers stock collection so they have a float of stock which is generally required.
- Relay with the clients on booked work.
- Ensures workload scheduled into the diary is planned by Action Due date / client requested.
**Qualifications and Experience**
- Previous experience managing and planning engineer’s workload is essential
- Previous experience of using a CRMS, CASH especially would be advantageous
- Knowledge of working within the fire and security industry would be preferred
**Experience and Personal Attributes**
- Communication and interpersonal skills, including good customer service skills.
- Ability to work on own initiative and as part of a team.
- Problem solving skills.
- Organisation and prioritising skills.
- Strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning in order to co-ordinate and manage scheduled work within agreed timescales.
- Excellent admin skills with knowledge of Microsoft Excel to an intermediate level.
**Benefits**:
- Company events
- Employee discount
- Health & wellbeing programme
- Referral programme
**Schedule**:
- Monday to Friday
- No weekends
**Supplemental pay types**:
- Bonus scheme
**Other Information**
This is a permanent role we are offering based in the Manchester office, Oldham. The rate of pay we are offering is up to £11.44 - £12.50 per hour depending on skills and experience, based on a 40 hour working week.
Equates to £23,796-£26,000 (£26,796-29,000 OTE- monthly bonus)
**Application information**
If you would like to apply, external applicants should submit their CV’s via indeed. If you are a current employee of ABCA Systems, you should complete ASLGN157 Internal Application Form via the staff intranet.
**Job Types**: Full-time, Permanent
Pay: £11.44-£12.50 per hour
**Benefits**:
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
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