Customer Assistant

3 weeks ago


London, United Kingdom Switch Advisor Consultancy Full time

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires excellent communication skills, strong organizational abilities, and the ability to work in a fast-paced environment.

**Responsibilities**:

- Communicate with customers in a friendly and professional manner, both in person and over the phone
- Assist customers with inquiries, provide product information, and address any concerns or issues
- Maintain a high level of customer satisfaction by ensuring prompt and accurate service
- Collaborate with team members to achieve sales targets and ensure customer satisfaction

**Requirements**:

- Excellent communication and interpersonal skills
- Strong phone etiquette and customer service skills
- Effective time management skills to prioritize tasks and meet deadlines
- Ability to work well in a team environment

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

**Salary**: From £23,645.00 per hour

**Benefits**:

- Company events
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 16/04/2024


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