Global Claims Vendor
3 weeks ago
**About the Role** #LI-Hybrid Hybrid work model
The Global Claims Vendor & Recovery Expert will be responsible for the ownership and development of the CorSo Claims Global Recovery program and supporting the effective delivery of Claims Service Provider activities across the regions.
They will be accountable for the continuous improvement of the Recovery process focused on identification, investigation management and tracking of opportunities. They will coordinate the utilization of data and development of predictive analytics to support recovery optimization. In addition, they will lead the design and delivery of performance reporting and performance management through the Recovery Champions based within the regions.
The role will support the Claims Global Outsourcing Lead with the effective delivery of Claims Service Provider services within CorSo Claims. They will own and lead the delivery of CSP performance management framework, including delivery and analysis of performance data, facilitation of oversight processes and support regional teams in CSP best practice. In addition, this includes supporting the onboarding of new delegated authority service providers and governance oversight.
**About You (Skills, Knowledge & Abilities)**
- Experience of managing recovery and vendor management oversight, ideally across multiple lines of business (Property & Casualty)
- Excellent communication, negotiation, and presentation skills with the ability to effectively interact with internal and external business partners at all levels.
- Excellent analytical and problem-solving skills, with the ability to simultaneously manage multiple cases or projects
- Experience of use of predictive modelling to support performance improvement, ideally within claims recovery
- Curious, you bring new perspective, and you can adapt quickly and effectively to an ambiguous or changing environment
- Proficiency with Microsoft Office Suite and business software
- Proficient in English; additional languages (e.g. European) is a plus
- University degree/equivalent preferred
We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity - diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences - at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.
**About Swiss Re Corporate Solutions**
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.
Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.
LI-Hybrid
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**Reference Code**:124241
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