Sales Advisor

2 weeks ago


Swindon, United Kingdom 911 Staffing Ltd Full time

How amazing would it feel to be a part of planning someone’s ‘Dream Holiday’

Do you love to listen, establish relationships and provide first class customer service?

Are you ready to embark on a journey selling bespoke travel packages?

If this sounds like you then we would love to hear from you

**About the Travel Sales Advisor Role**:

- Basic salary of £21-£25K + uncapped commission. Realistic OTE £45K in Year 1 (Up to £60K in Year 2) + great benefits including free or subsidised travel
- Other benefits include staff discounts / offers on retail & travel, medical healthcare cash plan, additional annual leave linked to length of service.
- Shift patterns on a rota basis between 8.45am-8pm, including weekends
- Permanent role
- Based in Royal Wootton Bassett (car parking on-site)

**Travel Sales Advisor Role Duties**:

- Answering inbound calls adapting to each customer enquiry whilst building rapport and giving expert advice on cruise and land stay holidays.
- Ensure professional and knowledgeable management of all customer requirements by matching and building the holiday as a bespoke solution to the customer.
- Make accurate calculations for the cost of holiday packages.
- Listen carefully to the customer requirements and alter / rebuild the package to suit if the original package does not suit.
- Bring energy and drive to the team (approx 30 advisors) and work collaboratively.
- Finalise quotations and complete the booking process with attention to detail.

**Skills required for the Travel Sales Advisor Role**:

- First class customer service skills
- Great team spirit
- Ability to identify customer requirements, meet their needs and maximise sales
- Good working knowledge of Microsoft software
- Ideally you will have sales experience in travel, retail or luxury / premium brands

**You may have worked in the following capacities;**

Sales Associate, Sales Representative, Retail Sales consultant, Luxury sales specialist, Customer service Associate, Sales Consultant, Brand Ambassador, Retail Associate, Sales Advisor, Showroom Sales Representative, Call Centre Advisors

**Salary**: £21,000.00-£45,000.00 per year

**Benefits**:

- Free or subsidised travel
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

Application question(s):

- Can you commit to working weekend & evening shifts on a rota basis?

Work Location: In person

Reference ID: DJ/TA
Expected start date: 01/04/2024


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