Current jobs related to IT Field Service Team Leader - Crawley - Cerco Cyber
-
Field Sales Team Leader
3 weeks ago
Crawley, United Kingdom Bionic Services Ltd Full timeJob Title: Team LeaderSalary: £30,000 basic salaryCommission: Uncapped commission structure (OTE 60k)Location: South East Region "Joining Smart has been the best career move I have ever made, a fantastic company with an amazing vision, excellent training and ongoing support""I am very proud to be part of the Smart/Bionic family. I have progressed, developed...
-
Field Sales Team Leader
2 days ago
Crawley, West Sussex, United Kingdom Bionic Services Ltd Full timeAbout the RoleWe are seeking a highly motivated and results-driven Field Sales Team Leader to join our team at Bionic Services Ltd. As a key member of our sales team, you will be responsible for driving growth and success in the South East region.Key Responsibilities:Establish and maintain strong relationships with customers to identify sales opportunities...
-
Field Sales Team Leader
1 day ago
Crawley, West Sussex, United Kingdom Bionic Services Ltd Full timeAbout the RoleWe are seeking a highly motivated and results-driven Field Sales Team Leader to join our team at Bionic Services Ltd. As a key member of our sales team, you will be responsible for driving growth and success in the South East region.Key Responsibilities:Establish and maintain strong relationships with customers to identify sales opportunities...
-
Sales Team Leader
1 week ago
Crawley, West Sussex, United Kingdom Bionic Services Ltd Full time{"title": "Sales Team Leader", "description": "About the RoleBionic Services Ltd is seeking a highly motivated and results-driven Sales Team Leader to join our nationwide team of Field Sales professionals. As a key member of our team, you will play a critical role in driving the growth and success of your team in the South East region.As a Sales Team Leader,...
-
Sales Team Leader
1 week ago
Crawley, West Sussex, United Kingdom Bionic Services Ltd Full time{"title": "Sales Team Leader", "description": "About the RoleBionic Services Ltd is seeking a highly motivated and results-driven Sales Team Leader to join our nationwide team of Field Sales professionals. As a key member of our team, you will play a critical role in driving the growth and success of your team in the South East region.As a Sales Team Leader,...
-
Field Sales Team Leader
2 weeks ago
Crawley, West Sussex, United Kingdom Bionic Services Ltd Full timeAbout the RoleBionic Services Ltd is seeking a highly motivated and experienced Team Leader to join our nationwide team of Field Sales professionals. As a Team Leader, you will play a critical role in driving the growth and success of your team in the South East region, as well as developing and coaching them to create a high performing team.Key...
-
Field Sales Team Leader
2 weeks ago
Crawley, West Sussex, United Kingdom Bionic Services Ltd Full timeAbout the RoleBionic Services Ltd is seeking a highly motivated and experienced Team Leader to join our nationwide team of Field Sales professionals. As a Team Leader, you will play a critical role in driving the growth and success of your team in the South East region, as well as developing and coaching them to create a high performing team.Key...
-
Field Sales Team Leader
3 weeks ago
Crawley, West Sussex, United Kingdom Bionic Services Ltd Full timeAbout the RoleBionic Services Ltd is seeking a highly motivated and experienced Team Leader to join our nationwide team of Field Sales professionals. As a Team Leader, you will play a critical role in driving the growth and success of your team in the South East region, as well as developing and coaching them to create a high-performing team.Key...
-
Field Service Technician
1 week ago
Crawley, United Kingdom Connectment Full timeOur client is a well-known world leader in weighing solutions. With over 200 years of experience they manufacture and service a wide range of high quality products and weighing systems. They provide a service network, which covers the UK and Ireland, and are able to offer a local presence to their clients, some of which are well known household names. An...
-
Field Service Engineer
4 months ago
Crawley, United Kingdom Rise Technical Recruitment Full timeField Service Engineer (Home Based) £(phone number removed) + Training + Van + Overtime + Laptop + Phone + Healthcare + Meal Allowance + Pension Home Based Living in Crawley or surrounding areas and paid door to door Are you a Field Service Engineer from diesel engines looking for manufacturer's factory training with an industry leading company,...
-
Field Based Maintenance Engineer
1 day ago
Crawley, United Kingdom Universal Business Team Full timeJob Title: Field-Based Maintenance Engineer (Crawley, Remote)Location: Crawley, remote working (covering south east/west of England including parts of London)Salary: £38,000 to £45,000 (depending on experience)+ quarterly Profit Share BonusBenefits: Company van + career progression About the Company:Our client is a leading provider in the UK care sector,...
-
Field Service Technician
2 days ago
Crawley, West Sussex, United Kingdom Orion Electrotech Automation Full timeJob OverviewOrion Electrotech Automation is a leading global manufacturer of industrial weighing solutions. We are seeking a skilled Field Service Engineer to join our team.The successful candidate will be responsible for installing, maintaining, and repairing our weighing equipment in various industrial food sectors.Key Responsibilities:Install and...
-
Field Service Technician
2 days ago
Crawley, West Sussex, United Kingdom Orion Electrotech Automation Full timeJob OverviewOrion Electrotech Automation is a leading global manufacturer of industrial weighing solutions. We are seeking a skilled Field Service Engineer to join our team.The successful candidate will be responsible for installing, maintaining, and repairing our weighing equipment in various industrial food sectors.Key Responsibilities:Install and...
-
Assistant Manager for Child Services
1 month ago
Crawley, West Sussex, United Kingdom Leader Recruitment Group Full timeJoin our dedicated team at Leader Recruitment Group, where we strive to create a nurturing environment for children and young people. As an Assistant Manager, you will play a vital role in ensuring the well-being and development of those in our care.Position: Assistant ManagerLocation: Not specifiedCompensation: Attractive salary with additional...
-
Field Service Engineer
2 weeks ago
Crawley, United Kingdom Rise Technical Recruitment Limited Full timeField Service Engineer (Home Based)£35-40000 + Training + Van + Overtime + Laptop + Phone + Healthcare + Meal Allowance + Pension Home Based Living in Crawley or surrounding areas and paid door to door Are you a Field Service Engineer from diesel engines looking for manufacturer's factory training with an industry leading company, offering lots of overtime...
-
Fundraising Team Leader
2 days ago
Crawley, United Kingdom Pandora Promotions Ltd Full timeJob Title: Fundraising Team LeaderWe are seeking an experienced Fundraising Team Leader to join our team at Pandora Promotions Ltd. As a Fundraising Team Leader, you will be responsible for leading a team of fundraisers and overseeing the performance of our Door-to-Door fundraising campaigns.Key Responsibilities:Lead a team of fundraisers and provide...
-
Fundraising Team Leader
2 days ago
Crawley, United Kingdom Pandora Promotions Ltd Full timeJob Title: Fundraising Team LeaderWe are seeking an experienced Fundraising Team Leader to join our team at Pandora Promotions Ltd. As a Fundraising Team Leader, you will be responsible for leading a team of fundraisers and overseeing the performance of our Door-to-Door fundraising campaigns.Key Responsibilities:Lead a team of fundraisers and provide...
-
Assistant Manager for Children's Services
1 month ago
Crawley, West Sussex, United Kingdom Leader Recruitment Group Full timeJoin our dedicated team at Leader Recruitment Group, where every day presents a chance to positively impact the lives of children and young individuals. As an Assistant Manager, you will play a vital role in a nurturing environment that ensures safety and care for children and young people.Position: Assistant ManagerLocation: Not specifiedCompensation:...
-
IT Service Team Leader
3 months ago
Crawley, United Kingdom Better Days Recruitment Full timeA fantastic permanent opportunity to join an established professional services business located in West Sussed as an IT Service Team Leader. The current IT Support for the business is provided by a mix of an external Vendor for 1st line Service Desk and in-house team providing 1st and 2nd Line IT Deskside support. Providing all aspects of IT support from...
-
Automotive Service Team Leader
1 day ago
Crawley, West Sussex, United Kingdom CV-Library Full timeService Team Leader OpportunityJob Summary: We are seeking an experienced Service Team Leader to join our expanding automotive dealership team in Crawley, West Sussex.Key Responsibilities:Lead a team of service advisors to deliver exceptional customer service and achieve world-class CSI scores.Provide coaching and mentoring to develop team members' skills...
IT Field Service Team Leader
4 months ago
Our prestigious client is looking for an IT Field Service Team Leader to join their expanding team.
This role attracts a basic salary of £26,650 with a £900 outer London a dditional payment.
**Purpose of the role**
To drive up SLA performance within the team, improve the attendance times on customer sites and drive efficient performance within the team.
**Main Tasks and Objectives**
- To assist with the motivation and drive of a team of engineers (field service engineers (FSEs) and senior field service engineer (SFSEs) to maximise productivity/performance.
- To assist with the effective management of resource levels (rota, holidays, overtime) to ensure delivery of services to meet SLA services levels.
- To be first point of contact and owner for escalations both from and to the FSEs and SFSEs in the team which they lead.
- To mentor new engineers and longer serving engineers with little or no experience of Vista products/services.
To be fully aware of all Company/departmental policies and procedures and to ensure that all the team comply with the requirements.
To take effective corrective action with team members to achieve desired outcomes/results.
To ensure that effective communication channels are in place with the team - e.g. one to one meetings, daily telephone contact etc.
To undertake performance discussions and development reviews for all team members.
To look for opportunities to develop staff and to provide a motivating and positive work environment on a consistent basis.
To assist in the recruitment process for new staff and to be the key mentor for all new engineers joining the team regarding the field based requirements, once the initial training has taken place at the Cardiff office.
To handle or assist with challenging staff issues in accordance with Company policies and procedures and advice from HR - e.g. Absence issues, disciplinary matters etc.
To translate Company strategy and communications into meaningful targets for the team and to communicate effectively on an ongoing basis with all team members.
To delegate work to others as required.
**- To maintain and support customer’s equipment in line with their Service Level Agreements (SLA), to maintain the customer’s equipment according to servicing specifications. To work in a professional and courteous manner, liaising with the customers to ensure open communication. Meeting the customer’s needs for escalation and following issues through to conclusion, keeping the customer informed at all times.**To ensure FSES and SFSEs maintain adequate car stock levels to achieve the above levels, all faulty parts returned to Cardiff within three days, the correct packaging used with a completed fault label. This will also include auditing activities.
Responsible for ensuring all FSEs and SFSEs adhere to the Company’s health and safety policy, raising issues concerning health and safety to the field service manager where applicable.
Responsible for carrying out vehicle management checks when meeting FSEs and SFSEs that the team leader is responsible for, to ensure that damage is reported and checking all the factors that contribute to the vehicle safety of the driver - oil, water, servicing, lights, tyres, cargo nets and also to ensure that the vehicle presents the right image in being clean, tidy and presentable in sight of the customer.
Responsible for overseeing call management and allocation to team members and supporting other regions’ engineers when required to ensure we are meeting the customers’ SLA. Escalating technical and non-technical issues where appropriate and being part of the company’s escalation procedure when required.
To provide, where necessary, a communication link from the FSEs and SFSEs to other areas of the business.
All paperwork to be completed accurately and legibly and then forwarded to Head Office in a timely manner allowing them to be used in performance and invoice reporting.
Liaise with senior management on issues that affect the performance and budgetary requirements of the organisation.
Carry out other duties for which you may be call up from time to time by the management team.
To deputise for other team leaders or the field service manager when requested.
**Job Types**: Full-time, Permanent
**Salary**: £26,650.00-£27,550.00 per year
**Benefits**:
- Flexitime
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
Work Location: One location