Business Professional Team Lead

2 weeks ago

London, United Kingdom PA Consulting Full time

Company Description
**About us**

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are 3,300 specialists in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics.

Our hybrid way of working is designed to help you plan your work and your life. We want decisions about **_‘where to work’_** to be governed by **_‘the work we need to do’_** - whether that’s at client sites, offices/labs/studios, or remotely from home.

We have five principles which will help us balance both creating a high-performance culture that delivers for our clients and the firm, and being understanding and inclusive to individuals, and the teams in which we all work. Our principles are: we put your safety first; we trust PA people; we respect difference; we are responsive to clients and we are responsive to individuals and teams.

**PA. Bringing Ingenuity to Life.**

**Job Description**:
Our central business support function has been specially designed to support our capabilities and Go-To-Markets with support to Partners and generally ensuring the smooth running of the team, allowing our Partners and Consultants to focus on client projects.

Provide first class secretarial support to the lead of the Defence and Security Go-to-Market, work closely with them and the Strategic Operations Manager to support the smooth running of the Defence and Security Go-to-Market.

First point of contact for a wide range of personnel, providing support through a number of key activities listed below.

Leadership of the Beech Business Support Team of 11. Including but not limited to team building, mentoring, line management and guidance and performance management.

Working as part of a busy, business support team the role requires someone friendly, approachable, and confident who has great communication skills, preferably used to working in a team environment closely with other business support staff.

Working closely with Partners, Consultants and external clients, the post is secretarial, administrative, and managerial.

Administrative lead for the defence and Secuirty go-to-market team and Full secretarial support to Defence and Security GO-TO-MARKET LEAD
- Diary Management - Organisation of complex diary and travel arrangements across multiple time zones and complying with visa requirements. Liaising with both internal and external clients, including senior stakeholders across PA.
- Time Management - Manage and prioritise workload, acting on your initiative to complete tasks.
- Submission of expenses - ensuring these are submitted promptly complying with company policy.
- Support to the wider consultant team - booking rooms and visitors, catering and travel booking support.
- High level support to the Defence and Security Go-to -Market (approx. 570 staff), including but not limited to:

- chasing down staff to ensure corporate deadlines met
- ensuring internal budgets and policies are adhered to
- organising and facilitating leadership team meetings
- arranging team meetings and socials
- coordinating the annual performance appraisal process
- tracking performance management issues
- collating monthly recognition awards
- updating MS Teams site
- acting as an escalation point for complex queries
- People Strategy & Engagement LEADING BUSINESS SUPPORT TEAM BEECH

Team Lead for Beech Business Support Team of 11, providing guidance and support
- Line Management to 6 members of the team
- Management of task allocations, cover support and partner support
- Escalation point for complex queries from Partners and team members
- Organise and facilitate regular team meetings and team socials
- Provide guidance, coaching and reassurance to team
- Performance management check-ins with Specialists and regularly touch base with all team members
- Distributing messages on deadlines, policy changes etc
- Ensuring team are adhering to corporate guidelines and policies

**Qualifications**:
Skills/Personal Qualities:

- A good level of secretarial and administrative experience, preferably in a large organisation
- Line Management experience of junior members of staff
- Confidence to push back and to the right thing not the easy thing.
- Experience of working within a business support team
- Broad knowledge of complex diary management
- Relationship builder, friendly and pe

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