Employment Advisor
6 months ago
**Employment Advisor**
**Salary**: £28,000 - £30,000
Location: Stamford, Lincolnshire
If you are from a sales/recruitment background or work in an environment that involves problem-solving and helping others, then we would love to hear from you.
Join us and be proud to help our communities and be part of the recovery ensuring no one is left behind.
**Responsibilities**
- Meet, and strive to exceed, personal performance targets (Key Performance Indicators).
- Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
- Deliver a positive experience to new customers, ensuring they engage with you and the programme.
- Achieve the Customer Service Standards required on the programme.
- Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals.
- Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
- Provide tailored support in all aspects of job search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
- Where required, provide appropriate training/guidance to customers to help them master digital technologies, in order for them to engage in guided self-service learning materials and online job vacancies.
- Fully understand the local labour market, to source suitable job opportunities.
- Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers.
- Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management.
**Skills and Experience**
**Essential**
- A good working knowledge of the local labour market in the specified geographical locations.
- Experience in supporting and coaching individuals to achieve their goals.
- Experience of working in a target-driven environment.
**Desirable, but not essential**:
- IAG Qualification
- Knowledge of the employability industry.
- Knowledge of the recruitment industry.
- Experience of working with people in the provision of ‘information, advice & guidance’.
- Full driving licence to enable deployment across a specified geographical area (region), when required.
**Job Types**: Permanent, Full-time
**Salary**: £28,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Work Location: In person
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