Ward Coordinator/ Receptionist

Ward West 1 is a busy trauma ward and we are currently looking for a highly motivated receptionist to join the team. You will be the first point of contact for relatives both on the phone and in person, therefore a professional, friendly approach to patients, visitors and colleagues is essential.

This role includes, answering the telephone, greeting visitors, dealing with patients face to face, data entry, filing patient records, ordering and other administrative duties. You must have effective communications skills and good IT skills and a friendly welcoming approach.

If you have proven organisational and excellent communication skills, work hard under pressure and as part of a team then we would like to hear from you.

Informal visits are welcomed.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.