Parts Advisor

6 months ago

Basingstoke, United Kingdom Inchcape Full time

**Parts Advisor - Toyota Basingstoke**

**Basic Salary £24,451pa, OTE circa £27k**

**As a Parts Advisor at our Toyota Basingstoke Retail Centre, not only will you receive an excellent salary package and OTE, but also an industry leading benefits package including**:

- **25 days holiday per year plus Bank Holidays**:

- **Family Friendly Policies** - industry leading, enhanced maternity, paternity, adoption and shared parental leave.
- **A pension that pays** - Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
- **Vehicle purchase discount** - There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers.
- **Save as you earn plan-** reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
- **Life Assurance** - we give you the peace of mind when you need it most
- **Health Shield Cash Plan - **Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
- **Discount Gym membership** - keep fit with our big brand gym & fitness offers
- **Employee Discounts with the Showroom** - make your salary go further with the discounts and cashback offers available at over 1000 retailers.
- **Cycle to work scheme - **get a new bike, equipment or both at a discounted price
- **Employee Assistance Programme - **We take employee wellbeing seriously at Inchcape, we offer a free programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
- **Colleague Introduction Award - **recommend somebody for a role at Inchcape and you could earn a substantial financial reward once they’re fully on-board with us
- **Great career development -** Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team

As a Parts Advisor you will be a key part of the Retail Centre. As a Parts Advisor you will have excellent communication and organisational skills in order to deal with customers face to face or over the phone.

**Main Responsibilities**

A Parts Advisor will need to ensure that walk in and telephone customers are promptly dealt with, and deliver on sales targets. They are meticulous with the administration of the parts department, check stock levels and deliveries. As a Parts Advisor you will always delivering an incredible experience to all, whether internal or external customers.

Alongside your customer first attitude, you will maximise sales, maintain customer retention and over achieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do

To be a success in this role, you will have:

- Effective communication skills
- Commitment to delivering customer excellence
- A good standard of verbal and numerical reasoning
- A keen eye for detail
- Previous experience in a target driven role
- Experience with Kerridge an advantage
- A full, clean driving license is essential as the role includes van delivery

**About The Company**
Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.

**OUR VISION**:To be the world’s most trusted automotive Distributor.

Inchcape is ambitious We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch

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