Case Worker

2 months ago

Belfast, United Kingdom AA Euro Healthcare Full time

**Responsibilities**:

- Provide emotional and practical support to clients.
- Develop and maintain relationships with clients and their families.
- Assess the needs of clients and develop individualised plans to meet those needs.
- Monitor the progress of clients and provide guidance and support.
- Conduct home visits to assess the safety of the client's environment.
- Work with service users and relevant external agencies in order to deliver meaningful and effective key working
- Support service users to integrate with their communities in line with good neighbourhood principals.
- Advocate on behalf of service users to achieve the best outcomes for them.
- Maintain accurate records of client interactions.

**Qualifications & Experience**
- A formal Level 3 qualification in a social care field, e.g. diploma in health and social care or equivalent

And
- At least 2 years paid relevant work experience

OR
- At least 3 years paid relevant work experience And 3 formal qualifications at Level 2 to include Math and English, e.g. GCSE’s or NVQ Skills
- Good working knowledge of risk assessment and risk management processes
- Good IT skills, including working knowledge of using IT systems to record client information
- Good written and verbal communication skills.
- The ability to compile and present accurate written and electronic reports Knowledge
- Have an understanding of homelessness and the issues that can lead to homelessness
- Have an understanding of what supports can be offered in homeless services to promote positive futures
- Have knowledge/experience of working with needs assessment, key working and support planning for service users
- Have a knowledge of the statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness
- Understand the importance for Health and Safety standards in the delivery of services on a day to day basis.
- Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodies
- Knowledge and willingness to work within the guidelines of our clients vision mission and values.

**Circumstances**

Ability to work on a rota basis (7 day week - Mornings, Evenings & Weekends)

**Job Types**: Full-time, Permanent

**Salary**: £23,218.65 per year

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Belfast, County Antrim: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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