Family Contact Supervisor
2 weeks ago
The Granary Family Contact Centre is looking to recruit open-minded, empathetic and flexible Contact Centre supervisors to unobtrusively observe contact between children and their non-resident parents and/or family members.
Your role will include ensuring that contact with the children is safe, positive and fun for the child. The contact sessions are held at our purpose-built centre. You will be required to compose a report on all visits attended including observations made, and these reports are provided to the non-resident parent, resident parent and/or Local Authority. You are also required to escalate any concerns to the Contact Centre Coordinator.
As a contact supervisor, you will act as a chaperone for the duration of the pre-arranged contact session between a child and their family member.
This would be an ideal opportunity for anyone studying within the psychology/social work area of education as the training and knowledge gained will align with your studies.
**Requirements**:
- NVQ Level 3 in children and families or a related field
- Current driving licence and access to a car
- Regular Saturday availability
- An understanding of child protection and safeguarding
- Experience working with children and families advantageous
**A Contact Supervisor will**:
- Have a detailed knowledge and understanding of child development
- Be able to understand if a situation is escalating and will be able to step in to effectively safeguard the child or young person
- Be able to work with challenging and difficult families and have an ability to put people at ease
- Be able to analyse and deal with the behaviours of the families they are working with
- Be able to use different approaches to meet the diverse needs of families who will access the service
- A non-judgmental attitude
- A desire to work with vulnerable children and families
- Good writing skills
- Flexible
This will be a zero hours contract initially with the intention of becoming permanent once the referrals are regular.
**Job Type**: Zero hours contract
Pay: £12.00 per hour
**Benefits**:
- On-site parking
Schedule:
- Weekend availability
Work Location: In person
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