Mental Health Support Worker

4 weeks ago

StocktononTees, United Kingdom Alliance Psychological Services Limited Full time

The Post Holder will work within the Impact on Teesside Primary Care Psychological Wellbeing Therapies service to offer clinical and administrative support to people using the service and to colleagues in the team. They will contribute to active waiting list management in collaboration with other members of the team and will assist in offering a range of evidence-based low intensity psychological interventions. They will ensure that people assessed for the service across all service pathways are supported whilst waiting for treatment and will contribute towards meeting service targets for waiting times. This position may require flexible hours between 8am until 8pm weekdays.

**DBS Check required (level of disclosure)**: Enhanced Main Duties and Responsibilities To work as a member of the Impact PWT Service Team To create and maintain effective working relationships within the Team and elsewhere. To provide support to patients waiting to begin treatment within the Primary Care Service including maintaining regular contact and providing information on other sources of help. To offer advice and support to other members of the wider Primary Care Team, including GPs and other Health Professionals, on mental health issues, and in relation to appropriate referral pathways for patients with mental health needs. To liaise effectively with Secondary Care and voluntary sector organisations and services To attend meetings and provide reports as required.

To assist in the development and promotion of the service To provide a range of therapeutic interventions and support To assist with assessment and support, including risk assessment, of clients referred to the service across all pathways within the Primary Care setting To assist with delivery of a range of appropriate therapeutic interventions in collaboration with the client including groupwork and digital therapies To offer a range of resources, signposting and information To work within an appropriate time framework, To make appropriate onward referrals following assessment for clients requiring other services, including statutory and voluntary agencies To maintain clients confidentiality within agreed guidelines Safeguarding Responsible for safeguarding children and vulnerable adults by promoting the welfare of service users at all times and operating within local policies and procedures. Under guidance and support taking appropriate safeguarding action to protect children and vulnerable adults at risk of significant harm. Under guidance and supervision to identify and support families in accessing Early Help Services To share appropriate information with other agencies regarding the service users wellbeing and progress keeping within the boundaries of Confidentiality and Information sharing protocols. To provide a professional and ethical service To maintain appropriate records including all required assessment and evaluation tools To undertake relevant Continuing Professional Development activities both as required for the purposes of continued professional accreditation or registration and as identified through Impacts Professional Development and Appraisal System To undertake an appropriate amount of clinical supervision from a qualified Clinical Supervisor within Impacts Supervision Programme To operate within agreed NHS, Impact and professional guidelines and Codes of Practice To ensure a safe and secure working environment for self and others and to take action as necessary within Health and Safety and other guidelines.

To promote and value the rights, responsibilities and diversity of people using the Service. Confidentiality In the performance of their duties, the post-holder may have access to confidential information relating to clients and their care, staff and others. They may also have access to information relating to Impact as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to clients, carers, staff, other healthcare workers or Impact business may only be divulged to authorised persons in accordance with Impact policies and procedures relating to confidentiality and the protection of personal and sensitive data. This job description is designed to identify principal responsibilities only. The post holder is required to be flexible in developing the role in accordance with changes in IMPACT on Teessides organisational objectives and priorities.

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