Scrum Master

5 months ago


Godalming, United Kingdom Unily Full time

Unily is the leading employee experience platform used by enterprises to improve communication, collaboration, and productivity. Enterprises rely on Unily’s SaaS platform to transform employee engagement with AI-powered employee experience technology.

Founded in 2005 as an intranet consultancy, we quickly realised that the enterprises we were working with shared the same employee experience challenges, so set about building our own platform. In 2017, we launched Unily, which is now recognised as the market-leading solution. In 2021, we partnered with private equity firm, CVC in order to further strengthen Unily's position as a world-leading employee experience platform, accelerate product development, expand its footprint with existing customers and scale its go-to-market organisation to continue acquiring new customers.

Today, enterprises worldwide use Unily to stay connected and engaged at work. Unily’s Fortune 500 clients include: CVS Health, Johnson & Johnson, The Estée Lauder Companies, Shell, Wipro, and more.

We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.

**Job Purpose**

We are seeking an experienced Scrum Master to lead our teams in facilitating the agile development process and enhancing their capabilities. By adhering to Scrum values and fundamental agile principles, the primary goal is to promote collaboration, overcome obstacles, empower self-organization, drive continuous improvement, and effectively deliver high-quality products. We expect you to demonstrate your expertise through actions, fostering a culture of transparency, communication, and accountability. Ultimately, we need a Scrum Master who can ensure the successful delivery of valuable outcomes.

**Main Responsibilities**
- Serve their Scrum Teams
- Educate the team and people the team interacts with on the Scrum Framework
- Educate the team and organisation on agile, lean and Scrum principles and practices.
- Grow a practical implementation of the roles, artefacts and events of Scrum.
- Use metrics to guide team improvement.
- Resolve impediments.
- Facilitate scaled Sprint events.
- Mentor colleagues to be more effective within their organisation.
- Serve the Product Owner.
- Serve the organisation.

**Knowledge, Skills and Experience**
- First level Scrum Master certification (PSM I or CSM I).
- At least one year of experience as a Scrum Master.
- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Excellent communication skills.
- Knowledge of Kanban.
- Working knowledge of scaling frameworks (Nexus, Scrum at Scale, LeSS).
- Ability to work with teams on complex products (software and non-software).
- Coaching, facilitation or conflict resolution training and experience.
- Excellent mentoring and facilitation skills.
- Comfortable training, coaching, and presenting to managers and executives.
- Knowledge and/or training in Agile Coaching.
- Experience with techniques for valuing and ordering a Product Backlog.
- Experience with techniques for gathering customer/user feedback.

**Required Attributes**
- Excellent communication and collaboration skills, with the ability to work with stakeholders across the business.
- Strong leadership and interpersonal skills.
- Ability to align work to the business and technical strategy.
- Ability to solve problems in a fast paced and changing environment.
- Embodiment of agile, Scrum, Kanban and product development practices. Confident, yet calm. Able to inspire the team around you and your customers.
- Ambitious high achiever. Strives to achieve the highest goals from a personal and professional perspective.
- Be a team player. Will seek to achieve harmony across peers and within the team in the face of difficult priorities.

**Why Work for Unily?**

In addition to a generous base salary and discretionary company bonus, here are somethings we think you will love:
**Our awesome team culture.** We are focused on achieving results as a team and having fun whilst we do it. You won’t find a friendlier or more dedicated bunch of people.

**Our industry leading product.** We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert.

**The flexibility that we offer.** We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognise that life happens during the 9-5.30 and encourage a sustainable work/life balance.

**Our bright and modern office spaces.** When you need to be in the office we want it to