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Team Leader

4 months ago

Liverpool, United Kingdom Coop, Empire Management Group Full time

**Full-time Team Leader - Brand New**_**Coop**_ **Store opening soon**

**Pay**: £11 p.h. plus great benefits

**Contract**: Full time, permanent
- **Full training given**_

**The Team Leader role**

Are you a passionate, career-driven Team Leader or Supervisor looking for your next career move? Are you ready to join us on a new exciting journey, opening a brand-new Co-op site in the heart of the Baltic Triangle in Liverpool?

Can you combine your skills and expertise, along with your flexible, hands-on approach and tenacity to be part of the successful management team opening our flagship store?

Do you have the ability to train, support and encourage new team members as they settle into new roles?

Can you show every new customer who walks through the door that you and the team are all there to help them, so they come back time and time again?

As a Team Leader at Coop, you’ll support the Store Manager and work with the wider management team to deliver an exceptional service by driving the team, customer and commercial priorities in store.

You’ll connect with the local community, helping with their day to day needs and in return, we’ll provide you with the training you need to be successful and help you to work on your personal development plan to further develop.

We are looking for someone who has the ability to have good relationships with the team and customers, working as a team and offering the right support to ensure the store is the best it can be.

The role requires individuals with the ability to carry out the physical aspects such as taking in deliveries and merchandising the store, and good business management skills would be advantageous, such as managing stock control, shrinkage and returns.

In addition, we will have our own on-site bakery so previous experience of working in or leading a bakery would also be advantageous.

This new store will be part of the local community operating 7 days a week.

**What we are looking for**

We are looking for individuals who have experience of or natural flair in:

- Building rapport with the local community
- Supporting and coaching teams
- Developing product knowledge for yourself and your team
- Working off your own initiative at pace
- Rolling your sleeves up and getting stuck in
- Thriving in a fast paced, service focused environment
- Working to high standards
- Being calm and resilient and having excellent problem-solving skills
- A willingness to learn

**What you will get in return**
- A competitive annual salary/A competitive hourly rate
- An annual bonus (based on personal and business performance)
- A pension with up to 10% employer contributions
- Holidays starting at 36 days per annum (including bank holidays)
- 20% off Co-op branded products in our food stores all year round
- 10% of other brands all year round (doubling to 20% on the Friday and Saturday after payday)

**Requirements**:

- You will have previous retail and/or convenience Team Leader or Supervisory experience to be considered for this role.
- You will need to be mobile as our training may be given across several stores to ensure you get the best induction and are set up for success.
- You will know how to treat customers, building rapport and encouraging them to return, along with a positive can-do attitude and great behaviours as we have strong values and expect our managers to demonstrate them and lead by example.
- You must be comfortable with the hours our businesses trade and the physical aspects of the role.

**About us**

Empire Management Group are established across the North-West and North-East of the UK, operating a blend of _**Co-op,**_ _**Costcutter, Select Convenience, Bargain Booze, Post Office**_ and _**Wine Rack stores**_.

**Our business goal is simple**: “Conveniently offer customers what they need, at great value through great service.”

**We aim to deliver our business goals through our values**:

- We are kind and considerate to each other as thoughtful little things make a difference
- We are honest, decent people who admit when we’re wrong and learn from it
- We are passionate, humble, and determined to do the right thing
- We work hard for each other and are in it together - win or lose
- We seek out opportunities to wow our customers
- We are proud and look after our workplace like our home
- We strive to keep things simple and be ethically conscious in all we do
- We believe progress is everything and we ask questions to continually improve
- We are the face of our company: we make it a happy one

**Next steps**

If you believe you have what we are looking for, you can demonstrate the right skills and behaviours and, you like what you have read, then we want to hear from you.
- *The closing date for this job advertisement is Thursday 5th January 2023 and we reserve the right to close the advert early._

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

**Benefits**:

- Company pension
- Employee discount

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