HR Specialist

**Job Title**: HR Specialist

**Job Location**: Sunbury-On-Thames (Hybrid)

**Industry**: Oil and Energy, HR

**Contract Length**: 12 Months

1-3 years’ experience recommended

**Key Requirement**: HR Background, CRM tools experience

**Summary and Key responsibilities**:
Services & Solutions is an internal global shared services organisation, responsible for delivering centralised and standardised HR services from a number of geographical delivery centres as appropriate for our footprint.

Services & Solutions are the first point of contact for HR related matters; the team are policy and process guides, dedicated to delivering the best customer experience.

The purpose of the Regional Delivery HR Specialist role is to provide information and guidance to employees and HR both regional & global, on end to end employee lifecycle employee processes and data changes across the breadth of the Workday solution.

Key Responsibilities

Have a shown understanding of internal processes including line of business specific processes & procedures.
Perform transactions and handle associated tasks for employee personal and job-related data service requests across the breadth of the employee lifecycle.
Create and implement plans for detailed execution of larger scale ad hoc projects (10- 20) that require S+S processes to be carried out in mass
Be solution focused and work closely with other Regional Delivery Centres and wider Services & Solutions teams to contribute to client and/or enhance relationships and ways of working
Build and maintain key partner relationships locally and globally
Ensure adherence to process maps and standard data input forms.
Assist in the coordination of acceptance testing for S+S technology changes
Undertake other work in support of the service area and HR Services as required

Skills/Experience

Demonstrated ability to administer HR systems and processes efficiently.
Shown ability to navigate a tiered support model.
Able to provide a level of support to employees who have restricted access to service channels due to technology or language limitations
Solid customer service skills
Digital fluency - strong systems and computer skills and experience across full spectrum of Office programmes and analytical support tools
Numeracy & analytical thinking - able to quickly and effectively generate and analyse a range of data to provide accurate and timely information to advise business decisions
Risk Management - acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to raise any concerns

Desirable

A university degree or professional qualification
Typically 2+ years relevant post qualification / after degree experience

If the offer fits you and you have the relevant experience, don't hesitate to apply